Aloware Messenger

Overview 

According to recent studies, texting is the number one way people prefer to communicate with each other and business. Aloware SMS messenger provides a powerful and easy-to-use tool to text your customers.

MMS Support: Aloware supports sending and receiving picture messaging on all local lines. Note that toll-free numbers cannot send or receive MMS.

Fax Support: Aloware supports sending a fax on almost all lines and you can order fax lines to receive a fax.

Sending a Fax: Fax-enabled numbers can use Aloware to send their facsimile to their contacts. To access this feature, you need to go to "Contacts", select the person you would send a fax to, then click "Send Fax" at the bottom part of the screen beside "Send GIF". After that, you can upload the files that you want to send. Please take note that Aloware only allows up to 8MB files.


CRM Connectivity: Every customer interaction is logged into your CRM.

Dynamic Variables

You can personalize your messages for your prospects using your dynamic variables, or ShortCodes. For example, when sending SMS broadcasts, SMS Sequences, or even in call prompts (with Text to Speech), you can use tags like `[FirstName]` to pull the contact’s information and personalize your message. A full list of supported dynamic variables is below.

Compliance

  • When a prospect replies “STOP” we will take them out of ANY automation sequences forever.
  • Contacts replying with “STOP” or similar will be added to a company DNC list. 
  • Be careful when including shortened links in your messages. 
  • Try to personalize your messages using our shortcode system.

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