Table of Contents
Overview
Managing your phone numbers to your Aloware lines helps your team to manage a large number of calls daily where you can re-route incoming calls, enroll contacts to ring groups or allow them to leave a voicemail.
Transfer Existing Phone numbers to another Line
You can transfer an Aloware phone number to another line conveniently in the General Settings.
To begin with,
Click the Line menu in the left sidebar > General Settings
Navigate to the Phone Numbers section
Once you select the phone number, you want to transfer, click the Transfer button under the Operations column.
Select where you want to transfer the phone number: existing or new line
Transfer to an existing line
In the Phone numbers section, select the number you want to transfer
Click the Transfer button
Select Existing Line, and select the Lines available to transfer the number
Click OK to confirm the selection
Click Save
Transfer to a new line
In the Phone numbers section, select the number you want to transfer
Click the Transfer button
Select New Line, and name the new line that is easy to understand
Click OK to confirm the selection
Click Save
📝 Note - If you transferred a number to an existing line or new line, the phone number should:
Disappear from the list of the phone numbers on the current line, and
Appear on the list of phone numbers on the line that it was transferred to