Transferring Phone Numbers to Lines Overview
Managing your phone numbers to your Aloware lines helps your team to manage a large number of calls daily where you can re-route incoming calls, enroll contacts to ring groups or allow them to leave a voicemail.
How to Transfer Existing Phone numbers to Another Line
You can transfer an Aloware phone number to another line conveniently in the General Settings.
To begin with,
Click the Line menu in the left sidebar > General Settings.
Navigate to the Phone Numbers section.
Once you select the phone number, you want to transfer, click the Transfer button under the Operations column.
Select where you want to transfer the phone number: existing or new line.
Transfer to an existing line
In the Phone numbers section, select the number you want to transfer.
Click the Transfer button.
Select Existing Line, and select the Lines available to transfer the number.
Click OK to confirm the selection.
Click Save.
Transfer to a new line
In the Phone numbers section, select the number you want to transfer.
Click the Transfer button.
Select New Line, and name the new line that is easy to understand.
Click OK to confirm the selection.
Click Save.
📝 Note - If you transferred a number to an existing line or new line, the phone number should:
Disappear from the list of the phone numbers on the current line, and
Appear on the list of phone numbers on the line that it was transferred to