When using the PowerDialer or calling a lot of leads manually, you can use voicemail drop to put a voicemail after the beep without being on the call.


Here are the instructions to add/change the Voicemail Drop recording:

1. Select Users from the Navigation tab.

2. Look for the user and click Settings.

3. Select Outbound Call Settings.

4. Scroll down to Voicemail Drop Library.

5. Upload a file or record an audio file.

6. Click +Add.


VM Drop icon will enable itself once the call reaches the voicemail.

Note: You can set up multiple pre-recorded voice messages. It will show all available pre-recorded voice messages when you click VM Drop.

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