All Collections
Workspace for Admins
Managing Inbound Calls and Settings in Aloware Admin
Managing Multiple Lines for Inbound Calls in Aloware Admin
Managing Multiple Lines for Inbound Calls in Aloware Admin
You can use various lines for call tracking and attribution or set up a dedicated number. This article explains managing multiple lines.
Laarni D avatar
Written by Laarni D
Updated over a week ago

There are four reasons our customers use multiple Lines:

  • Departments: Each team within their business needs its own direct line for incoming calls and texts, like Sales, Support, and Accounting.

  • Inbound Call Tracking: They assign a unique phone number to each advertising campaign they launch to attribute marketing dollars spend to phone calls they receive, such as Billboards, Google Ads, Facebook Referrals

  • Local Presence: Some customers prefer to have a virtual number in every major city across the States or in each state to appear local to their customers, e.g. California office, NY HQ, and SoCal Support.

  • Internationalization: Our larger customers set up numbers in multiple countries to appeal to their user base in those regions.

If you need more than 20 lines or want to set up a Local Presence for the entire US, please contact us.

Did this answer your question?