Departments: Each team within their business needs its own direct line for incoming calls and texts, like Sales, Support, and Accounting.

Inbound Call Tracking: They assign a unique phone number to each advertising campaign they launch to attribute marketing dollars spend to phone calls they receive, such as Billboards, Google Ads, Facebook Referrals

Local Presence: Some customers prefer to have a virtual number in every major city across the States or in each state to appear local to their customers, e.g. California office, NY HQ, and SoCal Support.

Internationalization: Our larger customers set up numbers in multiple countries to appeal to their user base in those regions.