What are Contacts in Aloware Talk?
Aloware Talk's Contacts easily organize all your customer's information and records all communication in one place.
How to add a contact in Aloware Talk?
Go to the Contacts tab, and click Add contact
Provide necessary details, and click Save
How do import contacts with Aloware Talk?
Go to the Contacts tab, and click Import Contacts.
Tick DNC (Do Not Call) Agreement before importing, then click the "Next Step" button
You may "Download Contacts Templates" if you do not have a clean list yet.
After updating the downloaded template, you may now Upload your Contacts
Click the "Upload from Computer" button; this will display your imported list of contacts
Aloware will fetch the first ten rows in your file, and you can assign each column to its appropriate property. Then, click the "Next Step" button.
Once you are done reviewing your list of contacts, click the "Next Step" button.
DNC (Do Not Call)
In Settings, you can assign contacts in DNC (Do Not Call) state
Please take note that when an agent marks the contact as DNC, this cannot be undone.
DNC prevents the contact from being enrolled in the Automation sequence, Broadcasts, and Power Dialer. However, you can manually call or text the contact.
Update Existing Contact
Save Unknown Columns
Multiple contacts for each phone number
Assign Contacts to
Select tags that you want to assign to the contacts (optional). Aloware creates a tag based on the date and time when you import your contacts. This tag will be visible on the Contacts page, and you can search, filter, or sort using this tag. Best of all, the tag enables you to send a bulk SMS blast to this very list right away.
Splitting tags into smaller tags will create new tags accordingly.