In this article
What is Aloware Broadcast?
The Broadcast tool allows users to send Bulk Messages and Bulk RVMs (Ringless Voicemail) to contacts for promotional and marketing purposes. This page shows the history of previous bulk messages also the ones which are currently running.
ποΈ Broadcast feature requires prior approval from the Aloware support team. Make sure to accept Broadcast's User Policy to enable the feature.
How to View a Contact's Bulk Messages
Broadcast on Contacts is a preview of bulk messages that were sent to the contact.
Go to the Contacts menu, and select a contact.
Scroll down and click the broadcast dropdown to expand
Select from the Broadcast list to view the message sent through the Broadcast feature
Also, you will see the activity log footer of the message.
How to Filter Contacts through Broadcast Attribution
In the Contacts menu > Click Filters Button
Under the Attribution section, select Broadcasts (You can select multiple broadcasts at the same time)
Click Apply
The Contacts overview will show you ALL the contacts who received the Broadcast.
How to Set Broadcast Schedule
The Broadcast Scheduler feature works based on the account's time zone and shows the broadcast's open/ close hours.
Go to Broadcast menu, click +New Bulk Message button
Fill in the necessary information
Name - Assign the broadcast's name for reporting and reference
From - Assign a Line to use
Select a group of contacts
By Tag
Filter
Integrations
Select a time to send - Admin can restrict specific time to send messages
Send Now
Pick a Time
Throttling - Set an hourly throttle limit: 240, 480, 900 per hour
Credits - Displays the amount of credit available
Message Box - Compose a message to send
GIF/ MMS - Enable to allow sending of gifs and MMS
Confirmation
Your scheduled broadcast date should display in the Broadcast dashboard.
πRelevant articles
π To help you learn more about Aloware Broadcast, take a look at these articles: