Table of Contents
What is Aloware Broadcast?
The Broadcast tool allows users to send Bulk Messages and Bulk RVMs (Ringless Voicemail) to contacts for promotional and marketing purposes. This page shows the history of previous bulk messages also the ones which are currently running.
📝 Broadcast feature requires prior approval from the Aloware support team. Make sure to accept Broadcast's User Policy to enable the feature.
How to View a Contact's Bulk Messages
Broadcast on Contacts is a preview of bulk messages that were sent to the contact.
Go to the Contacts menu, select a contact
Scroll down and click the broadcast dropdown expand
Select from the Broadcast list to view the message sent through the Broadcast feature
Also, you will see the activity log footer of the message
How to Filter Contacts through Broadcast Attribution
In the Contacts menu > Click Filters Button
Under the Attribution section, select Broadcasts (You can select multiple broadcasts at the same time)
The Contacts overview will show you ALL the contacts who received the Broadcast
How to Set Broadcast Schedule
Broadcast Scheduler feature works based on the account's timezone and shows the broadcast open/ close hours
Go to Broadcast menu, click +New Bulk Message button
Fill in the necessary information
Name - Assign broadcast's name for reporting and reference
From - Assign a Line to use
Select a group of contacts
Select a time to send - Admin can restrict specific time to send messages
Pick a Time
Throttling - Set an hourly throttle limit
Credits - Displays the amount of credit available
Message Box - Compose a message to send
GIF/ MMS - Enable to allow sending of gifs and MMS
Click Send Bulk Message
Your scheduled broadcast date should display in the Broadcast dashboard.