Table of Contents


Overview

Adding phone numbers to your Aloware lines helps your team to manage a large number of calls daily where you can re-route incoming calls, enroll contacts to ring groups, or allow them to leave a voicemail.

Adding phone numbers is a great way to increase your revenues and to improve integrity with your customers with a local phone number presence.


Adding Phone Numbers to Line

To add a phone number to your line,

  • Go to the Lines tab, navigate to the Phone numbers section in General Settings

  • Click +Add Number to Line

  • In the Add Phone Number pop-up modal, complete the following fields:

    • Country - Select the country that you need to assign a phone number

    • Number - Type 3 digits that you want to be part of your number e.g 435. Aloware will display different numbers to select from.

    • Match To - From the number field, admin may match the numbers by

      • Area Code - e.g. (435) 334-3960

      • First part of the number - e.g. (435) 334-3960

      • Anywhere in number - e.g (914) 353-4350

      • Last part of the number - e.g. (860) 689-1435

      • Click the +Add Number button.


Confirmation

The newly added number should display in the list of Phone numbers section.

Read this guide to know about to configure your Line Settings.


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