Table of Contents
Zoho integration with Aloware allows users to use telephony service features of Alo to boost the team's performance and improve customer experience, because
Users can make and receive calls in Alo
Syncs contacts, and logs activities
Syncs users and lead stages
Read this guide to know how to integrate Zoho with Aloware.
Only Admins can integrate Zoho with Aloware
Connect Zoho with Aloware
In your Aloware account, navigate to the Integrations menu
Go to the Zoho card, and click the Settings button
In the Zoho Settings, enable the Integration Settings
Click the Authenticate button to validate your Zoho account
When you click the Authenticate button, it will redirect you to the Zoho page requesting authentication
By default, the integration connection status is in Unknown status. The admin needs to click check the connection to know the status.
Click the Check Connection button to know if your connection to Zoho is still working
Connected - successfully connected and working
Failed - you exceeded the number of requests to integrate and need to wait after 24 hours
You may need to re-authenticate if you are already logged in and the features are still not functioning,
Read about How to Sync Zoho Contacts with Aloware in this article.