Frequently Asked Questions

Find answers and general information quickly about the power dialer.

General


General

  • How does a power dialer work?

    The power dialer works by calling a list of contacts without the need to look for the phone number or enter the phone number manually.

    Read more about Power Dialer in this guide.

  • How to add contacts to the power dialer?

    You can add contacts in the power dialer by building a task list from CRM integrations, adding single contact, or adding a list that is grouped by tags.

    Read this guide to learn more about adding contacts to a power dialer.

  • When you are running a power dialer, is there a way to receive an inbound call?

    No - Power Dialer works to call the next contact in the task list. However, using a warm-up duration will open a window that the user is on Available status and may receive an incoming call.

  • How many contacts can we queue in the Power dialer?

    There is no limit on the number of contacts (tasks) that you can queue in the power dialer.

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