Frequently Asked Questions: Power Dialer

You can queue an unlimited number of contacts in the power dialer. This article answers Frequently Asked Questions about the Power Dialer.

Laarni D avatar
Written by Laarni D
Updated over a week ago

Welcome to Aloware Power Dialer FAQs!

This FAQ page is your ultimate resource for all things related to Aloware's Power Dialer feature. Get ready to turbocharge your calling productivity and optimize your outreach efforts.

Discover how the Power Dialer can revolutionize your workflow by automating call sequencing and eliminating manual dialing. We'll address common questions and provide valuable insights to help you make the most of this powerful tool.

Whether you're a sales professional, a call center agent, or a business owner, this FAQ page will guide you through the ins and outs of the Power Dialer, helping you achieve higher call volumes, increased efficiency, and improved conversion rates.

Let's dive in and unleash the true potential of Aloware's Power Dialer!

How does a power dialer work?

The power dialer works by calling a list of contacts without the need to look for the phone number or enter the phone number manually. Read more about Power Dialer in this guide.

How to add contacts to the Power Dialer?

You can add contacts in the power dialer by building a task list from CRM integrations, adding single contact, or adding a list that is grouped by tags. Read this guide to learn more about adding contacts to a power dialer.

When you are running a power dialer, is there a way to receive an inbound call?

No, Power Dialer works to call the next contact in the task list. However, using a warm-up duration will open a window that the user is on Available status and may receive an incoming call.

How many contacts can we queue in the Power dialer?

There is no limit on the number of contacts (tasks) that you can queue in the power dialer.

Is there a limit to the number of contacts that can be added to a Power Dialer List?

Aloware does not impose a specific limit on the number of contacts that can be added to a Power dialer list. The system is designed to handle a large volume of contacts.

How can you display the Dial pad in Power Dialer?

To show the dial pad during an ongoing Power Dialer session:

  • Click the three-dot menu > Select dial pad.

  • The dial pad will display on the screen.

If a contact has multiple phone numbers, can I add them to the power dialer?

Yes, in the Power Dialer options, enable 'Turn multiple numbers into separate tasks.' This will add all of a contact's phone numbers to the Power Dialer.

Can I add contacts to an ongoing Power Dialing session?

Yes, you can add contacts to a live Power Dialing session without interruption. Here's how:

  1. Right-click the Power Dialer menu and select "Open Link in New Tab."

  2. In the newly opened browser tab, you'll be directed to the My Queue page.

  3. Follow Step 1 to add your desired contacts.

  4. After adding them, you'll find your contacts listed at the top or bottom of the queue.

Did this answer your question?