Frequently Asked Questions
Find answers and general information quickly about the power dialer.
General
How does a power dialer work?
The power dialer works by calling a list of contacts without the need to look for the phone number or enter the phone number manually.
Read more about Power Dialer in this guide.
How to add contacts to the power dialer?
You can add contacts in the power dialer by building a task list from CRM integrations, adding single contact, or adding a list that is grouped by tags.
Read this guide to learn more about adding contacts to a power dialer.
When you are running a power dialer, is there a way to receive an inbound call?
No - Power Dialer works to call the next contact in the task list. However, using a warm-up duration will open a window that the user is on Available status and may receive an incoming call.
How many contacts can we queue in the Power dialer?
There is no limit on the number of contacts (tasks) that you can queue in the power dialer.