Frequently Asked Questions

Find answers and general information quickly about Aloware Contacts.

General


General

  • Is there a limit to the number of contacts that can be added/imported into Aloware?

    At this time, there is no limit to the number of contacts a user can add or import into Aloware.

  • Is importing the same contact list duplicate contacts?

    No - Aloware skips contacts if it detects the same records.

  • What file formats are supported to import contacts?

    Aloware supports CSV files in importing contacts.

  • Can there be multiple contact owners in a contact?

    Aloware allows one contact owner per contact. By default, the contact owner is the one who "first" added the contact through importing, integrating, and manually adding to Aloware. Admin can change the Contact's Owner in the Contacts Profile.

  • Can I mass disenroll a group of contacts in a tag?

    Yes - you can just delete the tag.

    Read this article to learn How to Delete a Tag.

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