Table of Contents


Overview

Small actions add up over time in engaging your leads and building relationships with them.

Here is another thing that you can do in Aloware: Send an automated SMS message for inbound calls after a completed call.


How to Create an Auto-Reply SMS Message After a Complete Call

Users can send an automated SMS to the caller after a completed call. To do this,

  • In the Users menu, select the user that you want to set the auto-send SMS

  • Click Settings

  • Go to the Inbound Settings tab

  • Under the Caller Notifications Settings, tick the box that enables sending a text message to the caller.

  • Add the message in the box and click Save.


Confirmation

Here is a sample screenshot of a text message automatically sent to the user.

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