Enhancing Lead Engagement with Automated SMS Messages in Aloware

Aloware provides the option to set up an automated SMS message that can be sent after a completed inbound call. This simple yet effective feature can help in engaging your leads and establishing stronger relationships with them over time.

Along with the benefits of immediate follow-up, personalization, increased engagement, and time-saving, this feature can significantly enhance your communication strategy.

How to Create an Auto-Reply SMS Message After a Completed Call

Users can send an automated SMS to the caller after a completed call. To do this,

In the Users menu, select the user that you want to set the auto-send SMS message.
Click Settings.
Go to the Inbound Settings tab.
Under the Caller Notifications, tick the box that enables sending a text message to the caller.
Add the message in the box and click Save.

Confirmation

Here is a sample screenshot of a text message automatically sent to the user.