Table of Contents
What is Public List?
As an admin, you may want to define a group of contacts with the same criteria or share common properties and distribute it with all the users or agents in your team, which you can do so by creating a Public List.
Creating a Public list is ideal for groups that are admin-led or individually-managed teams. The lists menu gives you the tools to create multiple lists of contacts and organize them for your agents.
Who creates the Public List?
Your Aloware admin can only create the Public Lists from Aloware Classic through,
Import from HubSpot, or
Import a CSV file
How to Create a Public List
In your Aloware account, navigate to the Lists menu.
Click the Create List button, and select Import from HubSpot or Import CSV.
Import from HubSpot - If you have integrated HubSpot with Aloware, your contacts are automatically grouped, which you can find in the Tags menu.
Select from the available HubSpot list
Click the Import button.
You will see a successful import in the dashboard.
Import CSV - If you want to import multiple contacts placed in a CSV file, you have the option to import or upload it in Aloware.
Follow the Import Wizard instructions to upload multiple contacts
You will see the successful import displayed in the list dashboard
How to Make the Public List Available to Agents in Alo Talk
The only way an admin can share lists with one or multiple agents is to:
Create them in Admin Lists in Alo Classic, and
Make them public
Your list should display in Aloware Talk (User access) by enabling the Show in Public Folder option in the dashboard.
Where can I find the List created in Aloware Talk?
You can see the Public list created in Aloware Talk:
In Aloware Classic, click the list you created, and you will be redirected to Alo Talk
Or, in your Aloware Talk account, click the Contacts menu
Navigate to Public Lists
The List you created should be seen in this section.
