Table of Contents
Overview
Aloware features a phone system that empowers smarter and faster interactions with your contacts, whether it's an instant call or auto-dial the volume of leads. Its communication tool lets you
free up time and avoid direct dialing all prospects
cut through the high cost of traditional calling
increase responsiveness and revenue, and grow your agents' productivity
How to Make a Call in Aloware
Aloware's phone system is suitable for your contact center needs by connecting your calls in different ways:
Manual dialing
Access from the Contacts menu
Call from the Dashboard
Auto-dial in Power Dialer
Making a Call through Manual Dialing
Click the Open Phone tab. A dial pad will pop up on your screen.
Enter the phone number on the dial pad and click the call icon.
You can enter the numbers using your keypad or by clicking the numbers on the dial pad.
Making a Call from the Contacts Menu
Navigate to the Contacts menu
You may access the call function to a single contact from
the Contacts menu page, select your contact from the list and click the call icon under the Ops column, or
Search the contact from the search field, or
Click the contact and select the phone icon in the call information box.
Making a Call from the Dashboard
In the Dashboard, click the + button and click the Call function to display the dial pad.
You may enter the number and connect the call, or
Search for the contact by clicking the search function on the dial pad
Enter and select the contact's name
Click the call function to connect
Making a Call in a PowerDialer
Connect automatically to your contacts and make outbound calls in bulk using Aloware PowerDialer. Read about PowerDialer to know more.