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Notification Settings Overview
A notification provides users with small pieces of information about important events, time-sensitive, or actions that may require user attention.
In Aloware, you should know that an admin can set up the notification settings in the Users menu upon creating a new user account.
How to Manage your Notification Settings - User Access
Navigate to the Users menu.
Search your contact name and click the Settings button.
Go to the Notification Settings tab.
Manage your notification by clicking the toggling on and off.
Click Save.
Read How to Setup Notification Settings to learn more on how to configure notification settings.
Communication Notifications
Notifies you when any of the enabled events occur
Notification displays pop-up on your Aloware app screen.
For text message notifications, you can click the Reply button in the notification box to respond instantly.
You can instantly play the voicemail by clicking the Listen button in the notification box.
You can click the Go To Contact button in the notification box n to view the new assigned contact.
Click Go to Contact button in the notification box to view the appointment.
Click Go to Contact in the notification box button to view reminder.
Account Level Notifications (Admins Only)
Notifies admins about account activity through emails
Billing Warnings - Only enabled for billing admins; includes billing warning reports
Integration Reports - include
Push/Pull Users Sync
Contacts Sync
Contact Dispositions Sync
Call Disposition Sync
Failed Integration Connection Status
Account Reports - include
Daily Activity Reports
Daily Inbound SMS Report
Daily Outbound SMS Report
Daily Spending Report
📝Note: You can click the link to enable Account Reports at the account level
Other Notifications - include
Imports/Exports Reports
Webhook Failure Reports
Event Notifications
Notifies you when the following appointment or reminder event occurs
Line Notifications
Select a line for extra alerts.
Notification Channels
Get notification from other channels you want to get notified on.
