When preparing your Power Dialer session, you may want specific contact information visible on your Power Dialer page.
Aloware Talk Power Dialer supports this feature, allowing you to add columns of your preferred data by managing Queuing Columns.
What are Power Dialer Queuing Columns?
Power Dialer Queuing Columns are the header fields in your Power Dialer dashboard that provide contact information.
Screenshot of Power Dialer page
How to Configure Data Columns in Power Dialer
Click the three-dot menu and select "Edit Columns".
A pop-up titled "Manage my Queue Columns" will appear. Here, you can define which fields to display on the Power Dialer dashboard.
All selected fields will appear in the "Selected Columns Panel."
Select from various field columns the data you need to see during the Power Dialing session. You can select from:
Default Information - The user may select from the basic contact information available.
Date Added - Shows the date when the contact was added to Aloware.
Date of Birth
Email Address
First Name
Last Name
Phone Number - by default, Alo Talk displays the contact's phone number
All Phone Numbers
TCPA Approved
Contact Location - this section displays the contact's location data
Address
City
Country
State
Zip Code
Timezone
Contact Relevance - provides other relevant contact information
Broadcast - displays contacts that are enrolled in Broadcast
Lines - displays the Lines where the contact is connected
Company Name
Contact Lists
Contact Owner
Initial Line
Intake Source
Lead Source
Ring Groups
Tags
Task Status
Website
Contact Communication Metadata - displays contact communication data
Number of Communications
Contact Disposition
Inbound Calls
Inbound Texts
Last Engagement
Last Inbound Engagement
Last Outbound Engagement
Outbound Calls
Outbound Texts
Unread Missed Calls
Unread Messages
Unread Voicemails
Once you apply the queue column fields, this should be displayed in the dashboard. Users can still change their places.
