Displaying Contact Data in Aloware Talk's Power Dialer Page

Aloware Talk Power Dialer displays contact information in queueing columns. This article discusses Displaying Contact Data.

Laarni D avatar
Written by Laarni D
Updated over a week ago

When preparing your Power Dialer session, you may want specific contact information visible on your Power Dialer page.

Aloware Talk Power Dialer supports this feature, allowing you to add columns of your preferred data by managing Queuing Columns.

What are Power Dialer Queuing Columns?

Power Dialer Queuing Columns are the header fields in your Power Dialer dashboard that provide contact information.

Screenshot of Power Dialer page

How to Configure Data Columns in Power Dialer

  • Click the three-dot menu and select "Edit Columns".

  • A pop-up titled "Manage my Queue Columns" will appear. Here, you can define which fields to display on the Power Dialer dashboard.

  • All selected fields will appear in the "Selected Columns Panel."

  • Select from various field columns the data you need to see during the Power Dialing session. You can select from:

    • Default Information - The user may select from the basic contact information available.

      • Date Added - Shows the date when the contact was added to Aloware.

      • Date of Birth

      • Email Address

      • First Name

      • Last Name

      • Phone Number - by default, Alo Talk displays the contact's phone number

      • All Phone Numbers

      • TCPA Approved

    • Contact Location - this section displays the contact's location data

      • Address

      • City

      • Country

      • State

      • Zip Code

      • Timezone

    • Contact Relevance - provides other relevant contact information

      • Broadcast - displays contacts that are enrolled in Broadcast

      • Lines - displays the Lines where the contact is connected

      • Company Name

      • Contact Lists

      • Contact Owner

      • Initial Line

      • Intake Source

      • Lead Source

      • Ring Groups

      • Tags

      • Task Status

      • Website

    • Contact Communication Metadata - displays contact communication data

      • Number of Communications

      • Contact Disposition

      • Inbound Calls

      • Inbound Texts

      • Last Engagement

      • Last Inbound Engagement

      • Last Outbound Engagement

      • Outbound Calls

      • Outbound Texts

      • Unread Missed Calls

      • Unread Messages

      • Unread Voicemails

Once you apply the queue column fields, this should be displayed in the dashboard. Users can still change their places.

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