Table of Contents


Overview

In this highly-competitive market, you might be thinking of leveraging your engagement with your customers other than sending text messages and emails.

Luckily, Aloware supports sending of different media file types that help improve your customer interaction.


What data types does Aloware support?

Aloware supports different data types with a file size limit for images of 5MB, and for the other file types, should be below 600KB for carriers to accept it.

  • Images

    • jpeg, jpg, png, gif

  • Audio

    • basic, L24, mp4, mpeg, ogg, vnd.rn-realaudio, vnd.wave, 3gpp, 3gpp2, ac3,webm, amr-nb, amr

  • Video

    • MPEG, mp4, QuickTime, WebM, 3gpp, 3gpp2, 3gpp-tt, H261, H263, H263-1998, H263-2000, H264

  • Image

    • BMP, tiff

  • Text

    • vcard, x-vcard, csv, rtf, richtext, calendar, directory

  • Application

    • pdf, vcard


How to Send Multiple Files in Aloware

To send files in Aloware,

  • Go to the Contacts menu, and select a contact to send a message to

  • Click the message icon

  • In the message box, click the clip icon to attach files (the GIF icon allows you to send gif images)

    📝Note - The file size limit for images is 5MB, and for the other file types, it should be below 600KB for carriers to accept it.

  • Upload your file to Aloware and click Send

Read this Accepted Content Types for Media to learn more.

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