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Zapier works as a bridge for users who uses apps that have no direct integration from Aloware but is available to integrate with Zapier.
Integration with Zapier and Aloware is a great way to create and update contacts. It happens as an external system that triggers an action to take place.
Zapier Triggers and Actions
Zap automates tasks between Aloware and your chosen business app. It consists of
Trigger - this is an event to start a Zap and determines when a contact qualifies to enter a given workflow
Action - these are functions that will execute on the qualified contact
Read this guide to learn more on how to integrate apps through Zapier with Aloware.
List of Aloware Triggers in Zapier
Contact Created - triggers when a new contact is created in Aloware
Contact Updated - triggers when a contact is updated in Aloware
Contact Disposed - triggers when contact is disposed of in Aloware (eg. an SMS is sent)
Call Disposed - triggers when a call disposition status is changed in Aloware
Voicemail Saved - triggers when a voicemail is saved in Aloware
Recording Saved - triggers when a recording is saved in Aloware
List of Aloware Actions in Zapier
Update/ Create Contact (Old) - creates or updates a contact of an Aloware account
Send SMS (Old) - sends an SMS using an Aloware account
Enroll Contact to Sequence - enrolls a contact to a sequence in an Aloware account
Send RVM - sends an RVM with an Aloware account
Number Lookup - search for the number's information with an Aloware account
Establish Two-Legged Call - establish a two-legged call with an Aloware account
Aloware and Zapier Integration Supported Fields
Below is a description of the fields supported by Aloware-Zapier integration:
[campaign_id] - Aloware campaign id (from campaign’s page) that this lead needs to be attached to. This field is required.
[phone_number] - The lead’s phone number, in any format +1 818-740-5020, +1 818-740-5020, +1 818-740-5020, etc). This field is required.
[company name] - Contact's company affiliated to, optional.
[name] [first_name] [last_name] - Contact identifiers, optional.
[lead source] - A custom source field to segment the contacts later, optional.
[source] - A custom source field to segment the contacts later. optional.
[email] - Contact identifier for CRM integrations, optional.
[date_of_birth] - Contact’s birthday, in US format (12/05/1975 or 12-05-1975) for birthday campaigns, optional.
[timezone] - Contact’s timezone for scheduling purposes, optional.
[city], [state], [zipcode], [country] - Contact’s geographical location for segmentation, optional. If blank these values will be determined from the phone number.
[address] - Contact's location, optional.
[website] - A custom field for the contact's business website, optional.
[notes] - Customer details on the Notes section of Aloware contacts. Use this field to capture your contact’s consent to electronic communications.