Table of Contents


Overview

Calls in Aloware Talk can be made once you open the contact from the Communications menu, Contacts menu, and Power Dialer.


How to Make an Outbound Call in Aloware Talk

  • From the Communications menu

    Users can make a call to contacts through the different channels in the communications menu.

  • In this example, we will navigate through the Inbox menu

    • Navigate to the Inbox menu and search for the contact

    • Click the selected contact to display the communication history

    • You can find the call function on the right panel of the screen

    • Click the call icon

    • Select the Line to use

    • Click the call button to start connecting the call

    • The dial pad will display when connecting the call

  • From the Contacts in Inbox Channels

    • Click the Contacts menu under the Channels section.

    • Select the contact to call, and click the call function on the right-side panel of the screen

    • Select the line to use to make an outbound call

    • The dial pad will display on the screen, connecting the call

      Note - To minimize the dial pad screen, click the X button.

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