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Frequently Asked Questions: SMS/MMS (Business SMS Messaging)
Frequently Asked Questions: SMS/MMS (Business SMS Messaging)

SMS is a messaging system that lets you send messages from your phone. This article answers frequently asked questions about Aloware SMS.

Laarni D avatar
Written by Laarni D
Updated over a week ago

Welcome to Aloware SMS FAQs!

Prepare to dive into the realm of effective text messaging with Aloware. This FAQ page is your gateway to understanding the ins and outs of SMS communication, empowering you to send and receive messages seamlessly.

Explore the art of crafting engaging SMS campaigns and discover strategies to captivate your audience. From automating text workflows to leveraging advanced features, we've got the solutions you need to maximize the impact of your SMS initiatives.

Whether you're a marketer, a sales professional, or a business owner, Aloware's SMS features will revolutionize your communication with your audience. Get ready to establish meaningful connections and connect with your audience like never before through the power of Aloware's SMS capabilities.

Let's embark on this SMS journey together!

How to send a scheduled message in Aloware?

You can schedule sending an SMS or MMS to your contact from the SMS messenger. Read here for full details, How to Send Scheduled Messages.

How do I send an SMS blast?

Users can send SMS blasts from the Broadcast menu and set their messages. Read this guide to learn more about Creating a New Bulk Message.

Do you support very large lists, big blasts, or continuous SMS marketing?

For volumes of more than 10,000 messages per day, we do help our clients with our proprietary Intelligent Messaging Service. Our messaging service automatically purchases and manages multiple numbers every week, checks and verifies phone number health, and throttles the volume to achieve the best delivery ratios. For details on our managed bulk messaging service, please contact us.

What are the file size limits and supported data types in Aloware?

Aloware supports various data types, with a file size limit of 5MB for images and 600KB for other file types to ensure compatibility with carriers.

  • Images

    • jpeg, jpg, png, gif

  • Audio

    • basic, L24, mp4, mpeg, ogg, vnd.rn-realaudio, vnd.wave, 3gpp, 3gpp2, ac3,webm, amr-nb, amr

  • Video

    • MPEG, mp4, QuickTime, WebM, 3gpp, 3gpp2, 3gpp-tt, H261, H263, H263-1998, H263-2000, H264

  • Image

    • BMP, tiff

  • Text

    • vcard, x-vcard, csv, rtf, richtext, calendar, directory

  • Application

    • pdf, vcard

How do I delete specific communications in Aloware Talk?

  1. In the Communication box, select the communication that you want to delete.

  2. Open the drop-down arrow, then select More Details, and finally, click Archive.

  3. Take note that archiving communication will remove it from all reports and plots.

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