Frequently Asked Questions

General


General

  • What is Broadcast in Aloware?

    The Broadcast feature allows users to send Bulk Messages and Bulk RVMs (Ringless Voicemail) to contacts for promotional and marketing purposes.

    Read more about Broadcast in this article, Broadcast in Aloware.

  • Can I run a Broadcast during the holidays?

    Yes - Broadcast doesn't respect holidays. You can set the time when to send the campaign.

    Read this guide to know how to set the Broadcast schedule.

  • How would I know the Broadcast's engagement rate?

    The engagement rate is the number of responses you get from a broadcast campaign divided by the number of contacts that you have on the broadcast campaign (multiplied by 100).

    Read this article to know more about Broadcast Engagement Rate

  • How do I know if I have sent a campaign to contact?

    You can check the contact if it is enrolled in a Broadcast by navigating to Contacts Menu > Select contact > Navigate to Scheduled Messages

    Learn more in this article, Broadcast in Contacts

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