Issue:

If HubSpot does not proceed with the call with Aloware as the call provider, your browser's third-party cookies are most likely disabled.


Fix: Enabling Third-Party Cookies in Chrome

  • To fix this, in your Chrome browser, select the 3-dotted lines and select Settings

  • Search for "third" in the search bar > select the Cookies and other site data

  • Under the See all cookings and site data > Click the Add button

  • Add the following sites:

    • app.aloware.com

    • app.hubspot.com

  • Refresh your Chrome browser


Confirmation

HubSpot call using Aloware Dialer should work properly now.

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