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Troubleshooting Tip: Aloware Call Not Working on HubSpot? Here's What You Can Do
Troubleshooting Tip: Aloware Call Not Working on HubSpot? Here's What You Can Do

There are times when HubSpot does not start a call with Aloware. This article shows how to troubleshoot Aloware Call not working on HubSpot.

Laarni D avatar
Written by Laarni D
Updated over a week ago

Issue:

If HubSpot does not proceed with the call using Aloware as the call provider, it is likely because your browser's third-party cookies are disabled.


Fix: Enabling Third-Party Cookies in Chrome

  • To fix this, in your Chrome browser, select the 3-dotted lines and select Settings.

  • Search for "third" in the search bar > select the Cookies and other site data.

  • Under the See all cookies and site data > Click the Add button.

  • Add the following sites:

    • app.aloware.com

    • app.hubspot.com

  • Refresh your Chrome browser.


Confirmation

HubSpot calls using Aloware Dialer should work properly now.

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