Table of Contents
What is Company Inbox Filter?
Admins define Company-wide Filters in Aloware Admin for all Agents (in Aloware Talk). Agents can use the predefined filters from the Inbox filter in Aloware Talk.
Screenshot of Inbox Filter
Only admins can create company-wide inbox filters
How to Create Company Filters
Admin defines the filters which are considered as Company filters.
In your Aloware Classic account, navigate to the Accounts menu
Go to the Inbox Settings tab
Click the Create Filter button.
Define the properties in the Inbox Filter fields:
Filter name - Assign a name for your filter
Under Quick Access, assign the following details:
Then, click the Save as New button.