What is Aloware Talk?
Aloware Talk is the newest software version designed for agents. Agents enjoy an easy-to-use interface and a powerful, customizable task management system. Here are the Aloware Talk basics to get you started.
Make Outbound Calls
There are various ways you can make outbound calls in Aloware Talk. You can call your contacts via:
Communications Menu
Contacts Menu
Power Dialer
Answer Inbound Calls
Another critical feature of Aloware Talk is answering an inbound call. Managing calls helps you engage leads, support clients, and stay in touch as part of the business flow. You can answer calls via:
Pop-up Notifications
Communication Section
Receive Text (SMS) Messages
Aloware Talk also lets you receive text (SMS) messages. You get a push notification when you receive an incoming message or call. You receive a badge notification if you haven't read a message or answered a call.
Other Contact Engagement Features
Customer engagement is essential because it is a driving force in customer behavior. Engaging customers is necessary to form more profitable relationships. Aloware Talk provides a range of tools to drive customer value.
Schedule Appointments
Enroll to Sequence
Send Emails
Add Notes
Aloware Talk's Other Menu Buttons
Aloware Classic button - Allows you to switch to Aloware Admin.
? button - Find your service code and role, and access customer service and setup guides.
Microphone button - Shows new Aloware product updates.
