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What is A Contact Owner?

The Contact owner field indicates the agent responsible for the contact. It can be either you or a team member. Assigning contact owners is a great way to segregate ownership of contacts.

You can usually determine contact ownership when adding contacts via:

  • importing

  • integrating

  • manually adding

Admin can change the Contact Owner in the Contacts Profile. Each contact can have only one owner in Aloware.

Updating Contact Owner

  1. You can log in to your Aloware account.

  2. Go to Contacts.

  3. You can select a contact.

  4. Under About this contact, you can choose an Owner.

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