In this article
Account Menu
The Account menu allows you to configure Aloware universal features. This article provides you the information on how these changes affect your account.
Prerequisite
Only admins can access the Account menu in Aloware Admin
Accounts Menu Tabs
General Settings
Transcription Settings
You can enable or disable transcription settings, customize the dictionary, and set keywords.
Read more about Smart Transcription
Contact Settings
Calling Settings
Inbox Settings
You can create company-wide inbox filters intended for your calls, recordings, and messages.
Learn how Company-Wide Inbox Filters work in this guide.
Power Dialer Settings
Reporting Settings
Compliance
The Compliance tab is where you apply your business lines to help you avoid spam.
Read this guide to learn more about compliance requirements.
Contact Dispositions
Create a contact disposition that is specific to your business needs.
Read more about customizing your contact dispositions
Call Dispositions
Configure your call dispositions.
Understand how to customize your call dispositions in this article.
Lead Sources
Usage
Know what's included in your plan
Read more details about usage in this article.
International Pricing
Imports
Exports
Scripts
SMS Templates
Shortened URLs
Setup your URLs to use in sending SMS or broadcast
Read this guide to know more about shortened URLs
Custom Contact Fields
Add custom contact fields that you can map in HubSpot or add to the contacts information
Read more about customizing your contact fields and how to use it