In this Article:

Navigating Contacts Operations

Admins and Users (Agents) have access to every operation in the Contacts menu.

  1. Search for a user, then move your mouse to the right under Ops.

  2. You can select a function you want.

To Make Calls:

  1. Click the call icon to bring up the dial pad.

  2. Enter contact details on the dial pad.

  3. Click the phone icon to place your call.

To Send a Text Message:

  1. To send a text message, click the message icon.

  2. Enter your message in the text field.

  3. Once you're satisfied, you can click Send.

To Delete a Contact:

  1. Click the delete icon to bring up the delete confirmation window.

  2. Click OK to confirm.

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