In this Article:


Navigating Broadcast Operations

Broadcast is a feature exclusive only in Aloware Pro. It is accessible by both Admins and Users (Agents).

  1. Search for a line, then move your mouse to the right under Operations.

  2. You can select an operation you want.


Activity

The Activity operation shows you the communication done in a Broadcast. Users (Agents) can access this operation.

  • Clicking Broadcast redirects you to the Broadcast Communication Logs.

  • Search for a log, then move your mouse to the right under Operations.

  • You can select an operation you want.


Rename

The Rename operation lets you edit the name of your Broadcast.

  • Type in the new name of your Broadcast.

  • Click Save.


Delete

Delete allows you to remove the Broadcast altogether.

  • When you click Delete, a warning message will pop up. Click OK to continue.

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