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General Settings

Admins can set the General settings that apply to all users. Navigate to Account > General Settings


  • Name

    • Set a name for your account

  • Timezone

    • Change the time zone of your account. Aloware features including broadcast, sequences, and power dialer follow this timezone.

  • Default Homepage

    • Allow you to set the default homepage to Dashboard or Contacts.

  • Private Lines

    • Enabling this restricts users from seeing other users' personal lines

  • Send long text messages as MMS

    • Messages longer than 160 characters will automatically send as an MMS rather than multiple SMS segments. This setting can also be made on individual Line Settings.

  • Broadcast Settings

    • Enabling this feature prevents users from sending bulk messages beyond the business hours

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