Appointment Recipients

Lead Recipients

Default Contact Date Filter

SMS reminder default text

New Lead Settings

Reject and Archive Communications from Blocked Contacts

"Mark All Contacts as Read" Option

Prevent Messaging to Non-TCPA Approved Contacts Option

When a new appointment is created on Aloware, we will send a copy of an appointment via email to the list of recipients defined here.

Aloware can send a lead it receives via our API, email processor, or other methods to an email address.

Select how the Contacts page should be sorted

Provide a template for your users to remind your contact of an appointment

Default - Existing contact re-added to the platform will be treated as new leads. Contacts will be ignored or updated (if they come from an intake API)

Treat existing contacts re-added to the platform as new leads - If any existing contacts are re-added to Aloware through one of the following methods, they will be considered new leads:

By default, the application doesn't route communications from blocked contacts but they still show up in logs and reports

By enabling this setting, the application rejects, and archives communication from blocked contacts on the platform. These communications won't appear in call logs or reports

Give any Agent or Admin the ability to "Mark All Contacts as Read" on the Contacts Page

Prevents sending a message to a contact that is not TCPA Approved

Read more about enabling the TCPA option