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Power Dialer Settings Tab
Aloware's power dialer helps you call a list of contacts one by one without the need to look for the phone number or enter the phone number manually. This optimizes the calling process, making it more focused, efficient, and productive.
Prerequisite
Only Admins can setup your account's power dialer settings
Power Dialer Settings
Default PowerDialer Line
For your calls using PowerDialer, select a line (Caller ID). On their PowerDialer, the agents may also pick this option.
Master Control
By selecting this option, the PowerDialer of the agents will only allow admins to add/clear tasks.
Remove Manually Dialed Contacts
To prevent duplicate calls, Aloware automatically removes any contacts from the PowerDialer list who are manually phoned elsewhere on the platform.
Power Dialer Triggers
Here you can define triggers for the PowerDialer calls.
Add Call Trigger
Apply tags to communication
Apply tags to contact
Remove tags from the contact
Enroll to Sequence
Dispose of Contact
Remove task tag from a contact
Call Disposition Trigger
Actions
Apply tags to contact
Remove tags from the contact
Remove task tag from a contact
Enroll in a sequence
Power Dialer Session Settings
Create Company Session Settings for Aloware Talk agents that utilize the PowerDialer.
