How to Import Contacts from Accounts Menu
Navigate to Account menu > Imports tab
Select between the Contacts or Ring Groups tabs to Import > Click the Import Contact button
Tick DNC (Do Not Call) Agreement before importing, then click the "Next Step" button
After updating the downloaded template, you may now Upload your Contacts
Click the "Upload from Computer" button; this will display your imported list of contacts
Aloware will fetch the first 10 rows in your file, you can assign each column to its appropriate property. Then, click the "Next Step" button
Once you are done reviewing your list of contacts, click the "Next Step" button
DNC (Do Not Call)
In Settings, you can assign contacts in DNC (Do Not Call) state
Please take note that when an agent marks the contact as DNC, this cannot be undone.
DNC prevents the contact from being enrolled in the Automation sequence, Broadcasts, and Power Dialer. However, you can manually call or text the contact.
Update Existing Contact
Save Unknown Columns
Multiple contacts for each phone number
Assign Contacts to
Select tags that you want to assign to the contacts (optional). Aloware creates a tag based on the date and time when you import your contacts. This tag will be visible on the Contacts page and you can search filter, or sort using this tag. Best of all, the tag enables you to send a bulk SMS blast to this very list right away.