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Aloware Scripts
Aloware scripts are a handy tool that helps agents during phone discussions. When you use scripts, you can guide your agents on
how to answer questions about your products
how to deal with objections, and
how to answer phone calls without missing any important details
Screenshot of a script function in a phone call
Prerequisite
Only Admins can add scripts in Aloware Admin
How to Add Scripts in the Account Menu
Navigate to Account menu > Scripts tab
Click the +New Script button
Name your script that your team can easily understand
In the Text Body, add your script and variables
Once done, click the Save button
How to Edit Scripts
Click the Edit button and start your editing
Edit your script > click the Save button once done
How to Delete Scripts
Click the Archive button to delete your scripts
