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Sending Bulk SMS Messages by Segmenting Contacts via Filter

Create a Broadcast and use a filter to group the contacts if you want to send SMS blast campaigns to your leads.

Screenshot of Broadcast page

How to Create a Broadcast by Filter

The broadcast menu allows users to send bulk messages at once. You can limit the number of contacts to send the message every hour until Aloware sends the message to all the contacts.

  • To create a bulk message, go to the Broadcast menu

  • Click the +New Bulk Message

  • Name your Broadcast, and select a Line to send the messages from

  • From the Select a group of contacts section, select Filter to populate the list of contacts

  • Group your contacts based on the engagement and time frame:

    • Based on Contact Engagement

      • Last Engagement - by default, these are contacts who sent or received their last communication on or from your account during a specific timeframe

      • Last Inbound Engagement - these are contacts who sent their last communication to this account during a specific timeframe

      • Last Outbound Engagement - these are contacts who received their last communication from your account during a specific timeframe

      • Created At - contacts that are created during a specific timeframe

    • Based on Time

      • All Time (default)

      • Custom

      • Recent (Last 30 Days + Today)

      • Today

      • Yesterday

      • Last 30 Days

      • This month

      • Last month

  • Select from the list of filter attributes to narrow down your contacts. Read the list of filters in this guide.

  • Admin can restrict the broadcast and manage it in Accounts > General Settings > Broadcast Settings

    • Select a time to send

      • Send now

      • Pick a time

      • Send today at hh:mm

    • Throttling - your hourly throttling limit on your SMS blasts

  • Add a message, and you can add MMS files.

  • Once you add your message, Aloware automatically calculates the cost of the campaign based on the number of contacts and segments:

    • Contacts - total number of contacts to send the SMS blast

    • Credits - displays the cost of the message

    • Segments - measures character batches or segments that the lead receives. Read more about messaging segments

  • Once set, click the Send Bulk Message button to start the campaign.

πŸ”Relevant articles

πŸ‘‰ To help you learn more about creating SMS campaigns, take a look at these Aloware Broadcast articles:

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