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Importing Bulk Ring Groups
Aloware provides an option to import your ring groups in bulk through CSV file. This can help you to
save time and efficiency because it saves significant amount of time and effort when you create ring groups one by one.
ensure that all ring groups are configured uniformly without discrepancies which may occur during manual setup.
scale your call routing and call management capabilities especially when you manage a large number of ring groups with multiple departments or teams.
How to Import Ring Groups in Bulk
Navigate to the Ring Groups menu.
On the upper right corner, click the Import Ring Group button.
The Import Ring Group Wizard displays.
Step 1: Setup your settings
Under the Choose or create a Ring Group, select "Create new Ring Group".
Name - give a name to your ring group that is easily understood
Description - (optional) provide a short description of your ring group
Click the Download Ring Groups Template
Your template looks like this
Email - (required) provide your user emails to include in the ring group
Layer - assign the user to what layer will he receive the call
Step 2: Select Columns
Assign the right column header.
Click the Start Import button.
Step 3: Finish
Click the Accounts menu > Ring Groups tab button to check the status
Screenshot of ring group import status in Accounts menu
Confirmation
Your ring group displays in the list of ring groups from its menu.
