About Contact Filters in Aloware Talk

Contact management and finding the right person can take time and effort. This article is about Contact Filters in Aloware Talk.

Nathan Webb avatar
Written by Nathan Webb
Updated over a week ago


Managing your contact list and quickly finding and accessing a specific person can be tedious. It can be frustrating and time-consuming to sort through a massive list of contacts. Aloware Talk lets you organize contacts based on specific criteria.

About Contact Filters

Contact Filters allow you to organize your contacts based on specific criteria. It lets you target specific groups of contacts for your personalized campaigns and messages.

By setting specific criteria, you can narrow your contacts list and find the person you're looking for in no time. Whether you're looking to sort your contacts by name, location, or other criteria, contact filters make it easy to organize and manage your list in a way that works best for you.

If you want to learn how to use search and contact filters, click here.

Filter Properties

Primary Information

This property covers a contact's primary information, such as:

  • Date Added

  • Date of Birth

  • Email address

  • First Name

  • Full Name

  • Last Name

  • Phone Number

  • TCPA Approved

Contact Location

This property refers to any information about a contact's location.

  • Address

  • City

  • Country

  • State

  • Timezone

  • Zip code

Contact Relevance

Contact Relevance is any critical information about a contact, such as:

  • Appointment

  • Broadcast

  • Company Name

  • Contact List

  • Contact Owner

  • Disposition Status

  • Initial Line

  • Intake Source

  • Lead Source

  • Line

  • Line Type

  • Reminder

  • Ring Group

  • Tags

  • Task Status

  • Website

Contact Communication

Any information regarding contact engagement falls under this category.

  • Communication

  • Inbound Calls

  • Inbound SMS

  • Last Engagement

  • Last Inbound Engagement

  • Last Outbound Engagement

  • Outbound Calls

  • Outbound SMS


This property refers to exclusive information about the customer.

  • Custom Fields

  • DNC and Opt-Out Option

  • Unanswered

  • Unassigned

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