Overview
Managing your contact list and quickly finding and accessing a specific person can be tedious. It can be frustrating and time-consuming to sort through a massive list of contacts. Aloware Talk lets you organize contacts based on specific criteria.
About Contact Filters
Contact Filters allow you to organize your contacts based on specific criteria. It lets you target specific groups of contacts for your personalized campaigns and messages.
By setting specific criteria, you can narrow your contacts list and find the person you're looking for in no time. Whether you're looking to sort your contacts by name, location, or other criteria, contact filters make it easy to organize and manage your list in a way that works best for you.
If you want to learn how to use search and contact filters, click here.
Filter Properties
Primary Information
This property covers a contact's primary information, such as:
Date Added
Date of Birth
Email address
First Name
Full Name
Last Name
Phone Number
TCPA Approved
Contact Location
This property refers to any information about a contact's location.
Address
City
Country
State
Timezone
Zip code
Contact Relevance
Contact Relevance is any critical information about a contact, such as:
Appointment
Broadcast
Company Name
Contact List
Contact Owner
Disposition Status
Initial Line
Intake Source
Lead Source
Line
Line Type
Reminder
Ring Group
Tags
Task Status
Website
Contact Communication
Any information regarding contact engagement falls under this category.
Communication
Inbound Calls
Inbound SMS
Last Engagement
Last Inbound Engagement
Last Outbound Engagement
Outbound Calls
Outbound SMS
Custom
This property refers to exclusive information about the customer.
Custom Fields
DNC and Opt-Out Option
Unanswered
Unassigned
