In this article
What is Aloware?
Aloware is a modern contact center solution built to manage leads, calls, and SMS in one place. It fosters customer relationships by bringing your business on channels they prefer, complete with fax, MMS, local presence, and email.
What are the steps to get started with Aloware?
Here are some steps to get started with Aloware for admins:
Sign up for Aloware
Visit the Aloware website and sign up for an account. You can start with a 14-day free trial. You can select from different plans based on your business needs.
You can create roles (Admin, Users) and assign specific permissions to each user. This allows you to control who has access to certain features and functions within Aloware.
Aloware provides you with a variety of phone numbers, including local, toll-free, and international numbers.
Customize your call settings in Aloware such as your call routing, call forwarding, and voicemail.
You can set up your Aloware messaging channels, including SMS, and MMS.
Aloware supports integration of industry CRM leaders like HubSpot, Zoho, and Pipedrive.
You can start adding your contacts to Aloware. You can import contact list from a CSV file, or add them manually, or integrate your CRM to sync your contacts.
Aloware provides automation tools to automate your communication flows.
Monitor and track your performance in different communication activities.
