Registering for CNAM in Aloware: A Step-by-step Guide
Laarni D avatar
Written by Laarni D
Updated over a week ago

Registering for CNAM in Aloware: A Step-by-step Guide

To enjoy the benefits of CNAM in your telecommunication strategies, it's necessary to register for this feature in Aloware. Here's a simple step-by-step guide to help you with the process.

Only admins can register CNAM in Aloware.

Step 1: Login to Aloware

Start by logging into your Aloware account. If you don't have one yet, you can easily create an account and try our 7-day free trial.

Step 2: Access Line Menu

Once logged in, navigate to the Line menu.

Step 3: Select the Desired Line for CNAM Registration

Locate the line for which you want to register CNAM settings. Browse or use the search function to streamline the process, and then click the Settings button in the Operations column.

Step 4: Proceed with CNAM Registration

Under the CNAM tab, initiate the CNAM registration. It typically requires entering the name you wish to display during outgoing calls. Ensure this name mirrors you or your business for optimal recognition.

Understanding CNAM Registration Statuses in Aloware

  • Unsubmitted Status

    This status implies that you need to fill out and submit the CNAM registration form.

  • Pending Status

    A "Pending" status indicates that your CNAM registration is under processing, which may take up to 48 hours.

  • Approved Status

    An "Approved" status signifies the acceptance of your CNAM registration request, with no further action required on your part.

  • Failed Status

    A "Failed" status means your CNAM registration has been rejected. The carrier will provide a reason for this rejection, which must be addressed promptly to successfully resubmit your CNAM registration.

Step 5: Save Changes

After entering your desired CNAM, ensure you save the changes to activate this feature.

Step 6: Wait for CNAM Propagation

After saving your CNAM, there's a standard waiting period for it to propagate to other carriers' databases. This process can take up to 30 days.

Remember, the availability of CNAM on mobile devices depends on specific carrier policies, with some requiring the download of a specific app and a nominal monthly fee. It's important to check these details with your service provider.

In conclusion, registering for CNAM on Aloware is a straightforward process, opening up the benefits of enhanced recognition, professionalism, and trust in your telecommunications. Take advantage of this key feature to bolster your communication strategy.

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