Aloware

Laarni D

Anoosh R

Ben DeVoe

Learn about Aloware Account Support, Billing, and Compliance

Account, Support, Billing and Compliance

The usage dashboard shows how your organization is using its Aloware subscription. This article explains Usage Dashboard.

Usage Dashboard

Scripts in Account Menu

Shortened URLs save space in SMS and email messages and look more professional. This article explains Shortened URLs.

Shortened URLs

You can update Aloware's universal settings from the Account Settings page. This article explains Account Settings.

Account Settings

Exports in Account Menu

Calling Settings in Account Menu

Lead Sources in Accounts Menu

Contact Settings in Account Menu

Assigning Lead Source to Contact

Reporting Settings in Account Menu

If a customer calls or texts you after business hours, you can politely inform them. This article is about Managing Business Hours.

Managing Business Hours

Power Dialer Settings in Account Menu

You can add identifiers to your existing contacts using custom fields. This article explains Customizable Custom Fields.

Customizable Custom Fields

General Settings in Account Menu

Custom Contact Fields

Setting up Aloware Custom Contact Fields

In Aloware, there is an Outbound Call Count filter on the Contacts tab. This article explains the Contact Call Count Range Filter.

Contact Call Count Range Filter

Account Menu

Sales and Marketing teams can reach out to many prospects efficiently with Aloware. This article is about the uPro & xPro Features.

uPro & xPro Features

Enabling Sending Long SMS in Accounts

Account

Rates cover free minutes and SMS, while Plans cover platform access. This article is about Understanding Aloware Billing.

Understanding Aloware Billing

What happens to my subscription when I pause or suspend a user?

Billing Implication of Paused & Suspended Users

Understanding Aloware Invoices

Discuss why international call/SMS fees and A2P fees are charged at night

Understanding End-of-Day Charges

By understanding segments, you can reduce SMS usage costs. This article explains SMS Messaging Segment.

SMS Messaging Segment

Our customers are subject to fees and regulations. This article explains the Carrier Fees for AT&T, Verizon, and T-Mobile.

Carrier Fees for AT&T, Verizon, and T-Mobile

Billing

10DLC and A2P messaging now need brand registration.

A2P 10DLC Compliance

Sending reliable and secure business messages requires A2P 10DLC registration. This article explains the A2P 10DLC Registration Statuses.

A2P 10DLC Registration Statuses

You can register your business for Spam Prevention measures. This article explains A2P 10DLC Compliance Requirements.

A2P 10DLC Compliance Requirements

Registering use cases lets carriers identify your legitimate messages. This article explains the Use Cases for A2P 10DLC.

SMS Campaign Registry: Use Cases for A2P 10DLC

The brand registration fee applies to any brands that still need registration. This article explains the A2P 10DLC Associated Fees.

A2P 10DLC Associated Fees

The TCPA allows consumers to sue companies that are not compliant. This article is about Changing Contact Status to TCPA Approved.

Changing Contact Status to TCPA Approved in Aloware

The TCPA protects consumers from unwanted telemarketing calls. This article is about Preventing Messaging to Non-TCPA Approved Contacts.

Prevent Messaging to Non-TCPA Approved Contacts in Aloware

Rogers Canada New Fees on May 1, 2022

Cellphone manufacturers and carriers protect consumers from robocalls. This article explains Spam Likely, Call Blocking, and the FCC.

Call Filtration 101: 'Spam Likely', Call Blocking, and the FCC

Know the eligible and restricted uses of a Toll-Free number. This article explains the Use Cases for Toll-Free Number Registry.

Toll-Free Number Registry: Use Cases

Businesses in the US and Canada must verify toll-free messages by May 15, 2022. This article explains US and Canadian Toll-Free SMS and MMS.

Toll-Free SMS and MMS Information for US and Canada | Aloware

SPAM Prevention & Business Registration now includes STIR/SHAKEN registration in 2021. This article is a guide to STIR/SHAKEN.