Learn the uses of Aloware Dashboard, Wallboard, and Reports


Generating Reports in Aloware
How to Compute the Average Talk Time
Average Response Time
Optimizing Speed to Answer: Understanding Wait Time in Aloware
Exporting Reports from Aloware Dashboard
Analyzing Average Call Duration with Aloware
Agents Activity vs. Ring Group Snapshot: Tracking and Analyzing Performance in Aloware
How to Check the Sequence Activities