Contacts, Tags and Calendar

Learn everything about Contacts, Tags and Calendar

Laarni D avatar Arnie Correa avatar
34 articles in this collection
Written by Laarni D and Arnie Correa
Basic Contact Features

About Contacts Profile

Contacts have a CRM-style profile that shows their name, phone number, number type, and time. This article is about Contact Profile,
Laarni D avatar
Written by Laarni D
Updated yesterday

About Contacts Page Filters

We use filters to look for contacts with the same properties on the contacts page. This article is About Contacts Page Filters.
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Written by Laarni D
Updated yesterday

About Contact Owners

The Contact owner field indicates the agent responsible for the contact. This article talks about Contact Owners.
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Written by Arnie Correa
Updated over a week ago

About New Leads Count and Unread Communications Counts on the Contacts Page

Generating new leads is of utmost importance in any business. This article discusses the New Leads Count and Unread Communications Count.
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Written by Laarni D
Updated yesterday

Understanding the Communication Details | Aloware

Analyzing your customer service would be easier if you had a lot of data. This article is about Understanding Communication Details.
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Written by Laarni D
Updated yesterday

Adding Multiple Contacts to Aloware

Using the CSV file, you can import the entire list into Aloware, which acts as a mini-CRM. This article is about Adding Multiple Contacts.
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Written by Laarni D
Updated yesterday

Contact Operations

The Contacts page includes contacts you have interacted with, such as prospects or leads. This article focuses on Contact Operations.
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Written by Arnie Correa
Updated over a week ago

Understanding the DNC (Do-Not-Call) List

Do-Not-Call lists prevent businesses from contacting people on them. This article is about Understanding the DNC (Do-Not-Call) List.
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Written by Laarni D
Updated yesterday

Making an Outbound Call in Aloware

Aloware features a phone system that lets you interact with your contacts faster. This article is about Making an Outbound Call.
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Written by Laarni D
Updated yesterday

Frequently Asked Questions: Calls

Aloware will mark unanswered calls as Missed or Abandoned. This article answers Frequently Asked Questions about Calls.
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Written by Laarni D
Updated yesterday

Sending Multiple Media Files in Aloware

You can send different media file types through Aloware to improve customer interaction. This article is about Sending Multiple Media Files.
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Written by Laarni D
Updated yesterday

About Import Timeline

As soon as you create, queue, start, and complete a contact import, Aloware keeps track of it. This article is about Timeline.
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Written by Laarni D
Updated yesterday

SMS/ Fax Sending Failed Reasons

You may be having problems sending SMSes and faxes to contacts. This article is about SMS/ Fax Sending Failed Reasons.
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Written by Laarni D
Updated yesterday

About Phone Number Identifiers

Aloware has an LRN API that looks up phone number information or cleans your contact data. This article is About Phone Number Identifiers.
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Written by Laarni D
Updated yesterday

Adding Contacts in Aloware

Using Contacts, group your contacts by companies, emails, and tags. This article is about Adding Contacts in Aloware.
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Written by Laarni D
Updated yesterday

About Follow The Sun

You can use Follow the Sun to sort your contacts according to their time zones from East to West. This article is about Follow The Sun.
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Written by Laarni D
Updated yesterday

Engaging with Contacts

Your business needs to be able to communicate effectively with your contacts. This article is about Engaging with Contacts.
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Written by Laarni D
Updated yesterday

Sending Scheduled Message in Aloware Messenger

Learn how to send SMS schedule to a contact in Aloware Messenger; Schedule message to a contact
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Written by Laarni D
Updated over a week ago

About Engagement Activity

You can interact with one contact at a time using Aloware's Contact page. This article is about Engagement Activity.
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Written by Laarni D
Updated yesterday

About Aloware SMS Reminder

Using Aloware SMS as their communication channel, customers can receive SMS reminders. This article is about Aloware SMS Reminder.
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Written by Laarni D
Updated yesterday

About Contact, Call, and SMS Dispositions

If a contact moves forward in the sales process, it's vital to log its outcome. This article is about Contact, Call, and SMS Dispositions.
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Written by Laarni D
Updated yesterday