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Contacts, Tags and Calendar
Contacts, Tags and Calendar
Learn everything about Contacts, Tags and Calendar
33 articles in this collection
Written by
Laarni D
and
Arnie Correa
Frequently Asked Questions: Contacts
Aloware's Contact Manager provides several functionalities. This article contains Frequently Asked Questions about Contacts.
Written by
Laarni D
Updated over a week ago
Basic Contact Features
About Contacts Profile
Contacts have a CRM-style profile that shows their name, phone number, number type, and time. This article is about Contact Profile,
Written by
Laarni D
Updated over a week ago
About Contacts Page Filters
We use filters to look for contacts with the same properties on the contacts page. This article is About Contacts Page Filters.
Written by
Laarni D
Updated over a week ago
About Contact Owners
The Contact owner field indicates the agent responsible for the contact. This article talks about Contact Owners.
Written by
Arnie Correa
Updated over a week ago
About New Leads Count and Unread Communications Counts on the Contacts Page
Generating new leads is of utmost importance in any business. This article discusses the New Leads Count and Unread Communications Count.
Written by
Laarni D
Updated over a week ago
Understanding the Communication Info | Aloware
Analyzing your customer service would be easier if you had a lot of data. This article is about Understanding Communication Details.
Written by
Laarni D
Updated over a week ago
Adding Multiple Contacts to Aloware
Using the CSV file, you can import the entire list into Aloware, which acts as a mini-CRM. This article is about Adding Multiple Contacts.
Written by
Laarni D
Updated over a week ago
Contact Operations
The Contacts page includes contacts you have interacted with, such as prospects or leads. This article focuses on Contact Operations.
Written by
Arnie Correa
Updated over a week ago
Understanding the DNC (Do-Not-Call) List
Do-Not-Call lists prevent businesses from contacting people on them. This article is about Understanding the DNC (Do-Not-Call) List.
Written by
Laarni D
Updated over a week ago
Making an Outbound Call in Aloware
Aloware features a phone system that lets you interact with your contacts faster. This article is about Making an Outbound Call.
Written by
Laarni D
Updated over a week ago
Frequently Asked Questions: Calls
Aloware will mark unanswered calls as Missed or Abandoned. This article answers Frequently Asked Questions about Calls.
Written by
Laarni D
Updated over a week ago
Sending Multiple Media Files in Aloware
You can send different media file types through Aloware to improve customer interaction. This article is about Sending Multiple Media Files.
Written by
Laarni D
Updated over a week ago
About Import Timeline
As soon as you create, queue, start, and complete a contact import, Aloware keeps track of it. This article is about Timeline.
Written by
Laarni D
Updated over a week ago
SMS/ Fax Sending Failed Reasons
You may be having problems sending SMSes and faxes to contacts. This article is about SMS/ Fax Sending Failed Reasons.
Written by
Laarni D
Updated over a week ago
About Phone Number Identifiers
Aloware has an LRN API that looks up phone number information or cleans your contact data. This article is About Phone Number Identifiers.
Written by
Laarni D
Updated over a week ago
Adding Contacts in Aloware
Using Contacts, group your contacts by companies, emails, and tags. This article is about Adding Contacts in Aloware.
Written by
Laarni D
Updated over a week ago
About Follow The Sun
You can use Follow the Sun to sort your contacts according to their time zones from East to West. This article is about Follow The Sun.
Written by
Laarni D
Updated over a week ago
Engaging with Contacts
Your business needs to be able to communicate effectively with your contacts. This article is about Engaging with Contacts.
Written by
Laarni D
Updated over a week ago
Sending Scheduled Message in Aloware Messenger
Learn how to send SMS schedule to a contact in Aloware Messenger; Schedule message to a contact
Written by
Laarni D
Updated over a week ago
About Aloware SMS Reminder
Using Aloware SMS as their communication channel, customers can receive SMS reminders. This article is about Aloware SMS Reminder.
Written by
Laarni D
Updated over a week ago
About Contact, Call, and SMS Dispositions
If a contact moves forward in the sales process, it's vital to log its outcome. This article is about Contact, Call, and SMS Dispositions.
Written by
Laarni D
Updated over a week ago
Advanced Contact Features
About Automation Rules and Tasks
You can enroll contacts in workflows based on specific actions using automation rules. This article is about Automation Rules and Tasks.
Written by
Laarni D
Updated over a week ago
Converting Email Leads into Aloware Contacts
You can generate Aloware Contacts from any email lead. This article is about Converting Email Leads into Contacts.
Written by
Laarni D
Updated over a week ago
About Location Routing Number (LRN) API - Phone Number Lookup)
You can clean your contact database of unwanted phone numbers. This article explains the Location Routing Number (LRN) API.
Written by
Laarni D
Updated over a week ago
About Call Transfer in Aloware
A call transfer may occur in a warm transfer or a cold transfer. This article explains caller ID masking and Call Transfer in Aloware.
Written by
Laarni D
Updated over a week ago
Reviewing Calls in Aloware
You will be able to analyze performance-related details if you have recorded communications. This article explains reviewing calls.
Written by
Laarni D
Updated over a week ago
About Fishing Mode
The Wallboard allows users to answer queued calls instead of distributing them. This article explains Fishing Mode.
Written by
Laarni D
Updated over a week ago
Tags
About Tags
You can tag contacts based on their business value to categorize and segment them. This article explains Tags.
Written by
Laarni D
Updated over a week ago
Deleting Bulk Contacts via Tags and Filters
Using the Tags feature, you can bulk delete many contacts at once. This article explains Deleting Bulk Contacts via Tags and Filters.
Written by
Laarni D
Updated over a week ago
Adding Tags to a Group of Contacts in Aloware
Written by
Laarni D
Updated over a week ago
About Communication and Contact Tags
Filter tags into three tabs: Communication Tags, Contact Tags, and Import Tags. This article is about Communication and Contact Tags.
Written by
Laarni D
Updated over a week ago
Tags Operations
Tags help you group your audience like Lists, but with added benefits. This article focuses on Tags Operations.
Written by
Arnie Correa
Updated over a week ago
Calendar
Setting an Appointment
The Aloware SMS feature ensures that your scheduled meetings happen on time. This article is about Setting an Appointment.
Written by
Laarni D
Updated over a week ago