Aloware

Arnie Correa

Laarni D

Nicholas Kaplun

Aloware Talk (Beta)

Aloware Talk In-App Collections

Getting Started with Aloware Talk

This article will showcase how to update your Aloware Talk Desktop App to ensure it is running on the most up-to-date version.

Updating your Aloware Talk Desktop App

Are you new to Aloware Talk? Aimed at agents, it offers features for customer engagement. This article focuses on the Aloware Talk Basics.

Aloware Talk Basics

Aloware provides agents and admins with platforms to manage various functions. This article is about Switching Between Aloware Admin & Talk.

Switching Between Aloware Admin & Talk

Quickly call text and import phone numbers with Aloware's Chrome extension. This article is about Using the Aloware Talk Extension.

Using the Aloware Talk Chrome Extension

Power Dialer, Communications, and Contacts menus allow you to make calls. This article explains Making Outbound Calls in Aloware Talk.

Making Outbound Calls | Aloware Talk

The call management system lets you take notes, send SMS, and transfer calls. This article is about Answering Inbound Calls in Aloware Talk.

Answering Inbound Calls | Aloware Talk

A badge notification shows unread messages or unanswered calls. This article is about Receiving SMS in Aloware Talk.

Receiving SMS in Aloware Talk

Transferring Calls to a Phone Number | Aloware Talk

Engaging with customers more often helps companies build better relationships. This article explains Aloware Talk's Contact Engagement.

Contact Engagement Features | Aloware Talk

How to Send Multiple Media Files | Aloware Talk

How to Mention a User | Aloware Talk

Basics of Aloware Talk

With SMS, you can send short messages from one phone to another. This article focuses on how to send text (SMS) messages using Aloware Talk.

How to Send Text (SMS) Messages | Aloware Talk

Aloware Talk's Inbox lets agents move contacts from Open to Pending to Close. This article explains Inbox and Task Management.

Inbox and Task Management | Aloware Talk

Personal Filters let you filter messages, voicemails, recordings, and calls. This article talks about Creating Personal Inbox Filters.

Creating Personal Inbox Filters | Aloware Talk

Using Contact Activity, you can track communication and contacts. This article explains Contact Activity Page in Aloware Talk.

Contact Activity Page | Aloware Talk

From Aloware Talk's Inbox filter, agents can apply predefined filters. This article covers how to create company inbox filters for admins.

Creating Company Inbox Filters For Admins | Aloware Talk

Engagement tools from Aloware Talk make it easy to build stronger relationships. This article explains how to send an email in Aloware Talk.

How to Send an Email | Aloware Talk

By using Inbox Filters, users can group contacts by properties. This article will discuss how Aloware Talk's Inbox Filters work.

Inbox Filters | Aloware Talk

The Aloware scripts simplify customer service and sales calls. This article explains how to use scripts during a call.

Using Scripts During a Call | Aloware Talk

Agents should record a call's outcome status and progress after they end a call. This article explains How to Set a Call Disposition.

How to Set a Call Disposition | Aloware Talk

Learn about the call waiting feature in Aloware. This article explains what it is, how it works, and how to use it.

Call Waiting | Aloware Talk

Track the lead's status in your sales flow with Contact Dispositions. This article shows how to set a contact disposition in Aloware Talk.

How to Set a Contact Disposition | Aloware Talk

Communications, Inbox

Organize contacts based on common characteristics to send the right message. This article talks about creating contact lists for users.

Creating Contact Lists for Users | Aloware Talk

Admins or individual managers can create many contact lists through the lists menu. This article discusses creating admin lists.

Creating Lists for Admins | Aloware Talk

Contacts organize all your customer information and record all communication. This article discusses adding and importing contacts.

Adding and Importing Contacts | Aloware Talk

The Contact page lets you update contact statuses and call dispositions. This article explains the Contacts Page Tab and its Features.

Contacts Page Tab and Features | Aloware Talk

You will now be able to arrange contact lists based on their time zones. This article is about Timezone Arrangement in Aloware Talk.

Timezone Arrangement in Aloware Talk

How to Edit Columns in Contacts Page | Aloware Talk

Contact Page | Aloware Talk

Contacts, Lists, Activities

Ensure you reach all contacts with Aloware's Power Dialer. This article explains Power Dialer in Aloware Talk.

Power Dialer | Aloware Talk

Outside business hours, agents skip outbound calls. This article explains the Power Dialing Session Page.

Power Dialing Session Page | Aloware Talk

Exporting Contacts in Power Dialer | Aloware Talk

The Power dialer improves focus, productivity, and efficiency. This article discusses Displaying the Dial Pad in the Power Dialer.

Displaying the Dial Pad in Power Dialer | Aloware Talk

Task lists are lists of contacts and their information that power dialers call. This article explains Adding Tasks in Power Dialer.

Adding Tasks in Power Dialer | Aloware Talk

Aloware Talk Power Dialer displays contact information in queueing columns. This article discusses Displaying Contact Data.

Displaying Contact Data in Power Dialer Page | Aloware Talk

Power Dialer

Create dashboards based on metrics like call type, call time, SMS, and email type. This article explains Aloware Talk Stats.

Stats | Aloware Talk

On Aloware Talk, you can turn off notifications for a limited time on This article teaches you how to Turn Notifications Off.

Turning Notifications Off in Aloware Talk

In the User avatar drop-down menu, users can set their status based on their actions. This article explains how agent statuses work.

About Agent Statuses | Aloware Talk

Your status shows that you can handle calls. Admins use it to monitor your productivity. This article is about changing your user status.

Changing User Status | Aloware Talk

Transferring Calls to Another Agent | Aloware Talk

Users, Agent Status

The Aloware Talk Calendar has a simple design that lets you easily navigate it. This article is about Navigating Aloware Talk Calendar.

Aloware Talk Calendar Navigation

Aloware Calendar lets you filter out events and focus on your tasks. This article explains the Aloware Calendar Filters.

Aloware Talk Calendar Filters

The Aloware Talk Calendar makes it easy to edit appointments and reminders. This article is about Editing Events In Aloware Talk Calendar.

Updating Events In Aloware Talk Calendar

Easily add appointments and reminders using the Aloware Talk Calendar. This article is about Adding Events To Aloware Talk Calendar.

Adding Events To Aloware Talk Calendar

The Aloware Talk Calendar makes it easy to remove unwanted events. This article is about Removing Events In Aloware Talk Calendar.

Removing Events In Aloware Talk Calendar

The Aloware Talk Calendar lets you organize events and maximize productivity. This article is about Changing Views in Aloware Talk Calendar.

Changing Views in Aloware Talk Calendar

Visualizing your schedule on a calendar helps you stay on top of vital appointments. This article explains the Aloware Talk Calendar.

Aloware Talk Calendar

Calendar

In Aloware Talk, you can assign default numbers. This article explains Choosing a Default Number for Outbound Calls in Aloware Talk.