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Aloware Talk (Beta)
Aloware Talk (Beta)
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46 articles in this collection
Written by
Laarni D,
Nicholas Kaplun,
and
Arnie Correa
Getting Started with Aloware Talk
Aloware Talk In-App Collections
Written by
Laarni D
Updated over a week ago
Basics of Aloware Talk
How to update your Aloware Talk Desktop App
This article will showcase how to update your Aloware Talk Desktop App to ensure it is running on the most up-to-date version.
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Written by
Nicholas Kaplun
Updated this week
Frequently Asked Questions: Aloware Talk
With Aloware Talk, agents get a new interface and powerful features. This article answers Frequently Asked Questions about Aloware Talk.
Written by
Laarni D
Updated over a week ago
Aloware Talk Basics
Are you new to Aloware Talk? Aimed at agents, it offers features for customer engagement. This article focuses on the Aloware Talk Basics.
Written by
Arnie Correa
Updated over a week ago
Switching Between Aloware Admin & Talk
Aloware provides agents and admins with platforms to manage various functions. This article is about Switching Between Aloware Admin & Talk.
Written by
Laarni D
Updated over a week ago
Using the Aloware Talk Chrome Extension
Quickly call text and import phone numbers with Aloware's Chrome extension. This article is about Using the Aloware Talk Extension.
Written by
Arnie Correa
Updated over a week ago
Making Outbound Calls | Aloware Talk
Power Dialer, Communications, and Contacts menus allow you to make calls. This article explains Making Outbound Calls in Aloware Talk.
Written by
Laarni D
Updated over a week ago
Answering Inbound Calls | Aloware Talk
The call management system lets you take notes, send SMS, and transfer calls. This article is about Answering Inbound Calls in Aloware Talk.
Written by
Laarni D
Updated over a week ago
Receiving SMS in Aloware Talk
A badge notification shows unread messages or unanswered calls. This article is about Receiving SMS in Aloware Talk.
Written by
Laarni D
Updated over a week ago
Transferring Calls to a Phone Number | Aloware Talk
Written by
Laarni D
Updated over a week ago
About Contact Engagement Features | Aloware Talk
Engaging with customers more often helps companies build better relationships. This article explains Aloware Talk's Contact Engagement.
Written by
Laarni D
Updated over a week ago
How to Send Multiple Media Files | Aloware Talk
Written by
Laarni D
Updated over a week ago
Communications, Inbox
How to Send Text (SMS) Messages | Aloware Talk
With SMS, you can send short messages from one phone to another. This article focuses on how to send text (SMS) messages using Aloware Talk.
Written by
Arnie Correa
Updated over a week ago
About Inbox and Task Management | Aloware Talk
Aloware Talk's Inbox lets agents move contacts from Open to Pending to Close. This article explains Inbox and Task Management.
Written by
Laarni D
Updated over a week ago
Creating Personal Inbox Filters | Aloware Talk
Personal Filters let you filter messages, voicemails, recordings, and calls. This article talks about Creating Personal Inbox Filters.
Written by
Laarni D
Updated over a week ago
About Contact Activity Page | Aloware Talk
Using Contact Activity, you can track communication and contacts. This article explains Contact Activity Page in Aloware Talk.
Written by
Laarni D
Updated over a week ago
Creating Company Inbox Filters For Admins | Aloware Talk
From Aloware Talk's Inbox filter, agents can apply predefined filters. This article covers how to create company inbox filters for admins.
Written by
Laarni D
Updated over a week ago
About Inbox Filters | Aloware Talk
By using Inbox Filters, users can group contacts by properties. This article will discuss how Aloware Talk's Inbox Filters work.
Written by
Laarni D
Updated over a week ago
Using Scripts During a Call | Aloware Talk
The Aloware scripts simplify customer service and sales calls. This article explains how to use scripts during a call.
Written by
Arnie Correa
Updated over a week ago
Call Waiting | Aloware Talk
Learn about the call waiting feature in Aloware. This article explains what it is, how it works, and how to use it.
Written by
Laarni D
Updated over a week ago
Contacts, Lists, Activities
Creating Contact Lists for Users | Aloware Talk
Organize contacts based on common characteristics to send the right message. This article talks about creating contact lists for users.
Written by
Laarni D
Updated over a week ago
Creating Lists for Admins | Aloware Talk
Admins or individual managers can create many contact lists through the lists menu. This article discusses creating admin lists.
Written by
Laarni D
Updated over a week ago
Adding and Importing Contacts | Aloware Talk
Contacts organize all your customer information and record all communication. This article discusses adding and importing contacts.
Written by
Laarni D
Updated over a week ago
Adding Contacts | Aloware Talk
The Contacts page keeps track of prospect, lead, and customer interactions. This article focuses on adding your contacts to Aloware Talk.
Written by
Arnie Correa
Updated over a week ago
About Contacts Page Tab and Features | Aloware Talk
The Contact page lets you update contact statuses and call dispositions. This article explains the Contacts Page Tab and its Features.
Written by
Laarni D
Updated over a week ago
Timezone Arrangement in Aloware Talk
You will now be able to arrange contact lists based on their time zones. This article is about Timezone Arrangement in Aloware Talk.
Written by
Arnie Correa
Updated over a week ago
About Contact Page | Aloware Talk
Written by
Arnie Correa
Updated over a week ago
Power Dialer
About Power Dialer | Aloware Talk
Ensure you reach all contacts with Aloware's Power Dialer. This article explains Power Dialer in Aloware Talk.
Written by
Laarni D
Updated over a week ago
About Power Dialing Session Page | Aloware Talk
Outside business hours, agents skip outbound calls. This article explains the Power Dialing Session Page.
Written by
Laarni D
Updated over a week ago
Exporting Contacts in Power Dialer | Aloware Talk
Written by
Laarni D
Updated over a week ago
Displaying the Dial Pad in Power Dialer | Aloware Talk
The Power dialer improves focus, productivity, and efficiency. This article discusses Displaying the Dial Pad in the Power Dialer.
Written by
Laarni D
Updated over a week ago
Adding Tasks in Power Dialer | Aloware Talk
Task lists are lists of contacts and their information that power dialers call. This article explains Adding Tasks in Power Dialer.
Written by
Laarni D
Updated over a week ago
Displaying Contact Data in Power Dialer Page | Aloware Talk
Aloware Talk Power Dialer displays contact information in queueing columns. This article discusses Displaying Contact Data.
Written by
Laarni D
Updated over a week ago
Users, Agent Status
About Stats | Aloware Talk
Create dashboards based on metrics like call type, call time, SMS, and email type. This article explains Aloware Talk Stats.
Written by
Laarni D
Updated over a week ago
Turning Notifications Off in Aloware Talk
On Aloware Talk, you can turn off notifications for a limited time on This article teaches you how to Turn Notifications Off.
Written by
Arnie Correa
Updated over a week ago
About Agent Statuses | Aloware Talk
In the User avatar drop-down menu, users can set their status based on their actions. This article explains how agent statuses work.
Written by
Laarni D
Updated over a week ago
Changing User Status | Aloware Talk
Your status shows that you can handle calls. Admins use it to monitor your productivity. This article is about changing your user status.
Written by
Arnie Correa
Updated over a week ago
Transferring Calls to Another Agent | Aloware Talk
Written by
Laarni D
Updated over a week ago
Calendar
About Aloware Talk Calendar Navigation
The Aloware Talk Calendar has a simple design that lets you easily navigate it. This article is about Navigating Aloware Talk Calendar.
Written by
Arnie Correa
Updated over a week ago
About Aloware Talk Calendar Filters
Aloware Calendar lets you filter out events and focus on your tasks. This article explains the Aloware Calendar Filters.
Written by
Arnie Correa
Updated over a week ago
Updating Events In Aloware Talk Calendar
The Aloware Talk Calendar makes it easy to edit appointments and reminders. This article is about Editing Events In Aloware Talk Calendar.
Written by
Arnie Correa
Updated over a week ago
Adding Events To Aloware Talk Calendar
Easily add appointments and reminders using the Aloware Talk Calendar. This article is about Adding Events To Aloware Talk Calendar.
Written by
Arnie Correa
Updated over a week ago
Removing Events In Aloware Talk Calendar
The Aloware Talk Calendar makes it easy to remove unwanted events. This article is about Removing Events In Aloware Talk Calendar.
Written by
Arnie Correa
Updated over a week ago
Changing Views in Aloware Talk Calendar
The Aloware Talk Calendar lets you organize events and maximize productivity. This article is about Changing Views in Aloware Talk Calendar.
Written by
Arnie Correa
Updated over a week ago
About Aloware Talk Calendar
Visualizing your schedule on a calendar helps you stay on top of vital appointments. This article explains the Aloware Talk Calendar.
Written by
Arnie Correa
Updated over a week ago
Settings
Setting a Default Number for Outbound Calls in Aloware Talk
In Aloware Talk, you can assign default numbers. This article explains Choosing a Default Number for Outbound Calls in Aloware Talk.
Written by
Arnie Correa
Updated over a week ago