Aloware

Aloware Dashboard is a place to view live calls and past communications. This article is about the Aloware Dashboard.

What is the Aloware Dashboard?

The Aloware Dashboard Communication Metrics contains a summary report. This article is about Aloware Dashboard Communication Metrics.

By filtering data, you can see rows that match your criteria. This article is about the Answer Status on Dashboard Filters.

Aloware assigns users Agent Statuses based on their actions within the application. This article is about Agent Status Types.

Understanding communications report; Learn how to export communications report in Aloware

Using the Sleep Mode feature, users can disable all communication notifications. This article discusses enabling Sleep Mode.

The dashboard is a central place to view your agent’s activity.  This article focuses on Dashboard Operations.

You will be able to analyze performance-related details if you have recorded communications. This article explains reviewing calls.

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