Aloware

Aloware Talk's Inbox lets agents move contacts from Open to Pending to Close. This article explains Inbox and Task Management.

Inbox and Task Management | Aloware Talk

Personal Filters let you filter messages, voicemails, recordings, and calls. This article talks about Creating Personal Inbox Filters.

Using Contact Activity, you can track communication and contacts. This article explains Contact Activity Page in Aloware Talk.

From Aloware Talk's Inbox filter, agents can apply predefined filters. This article covers how to create company inbox filters for admins.

The Aloware scripts simplify customer service and sales calls. This article explains how to use scripts during a call.

Agents should record a call's outcome status and progress after they end a call. This article explains How to Set a Call Disposition.

Learn about the call waiting feature in Aloware. This article explains what it is, how it works, and how to use it.

Track the lead's status in your sales flow with Contact Dispositions. This article shows how to set a contact disposition in Aloware Talk.

Analyzing your customer service would be easier if you had a lot of data. This article is about Understanding Communication Details.

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