Aloware

Laarni D

Nathan Webb

FAQs and Troubleshooting Tips

Aloware's Contact Manager provides several functionalities. This article contains Frequently Asked Questions about Contacts.

Frequently Asked Questions: Contacts

You can transcribe a call recording with Smart Transcription. This article answers Frequently Asked Questions about Smart Transcription.

Frequently Asked Questions: Smart Transcription

With Aloware Talk, agents get a new interface and powerful features. This article answers Frequently Asked Questions about Aloware Talk.

Frequently Asked Questions: Aloware Talk

You can measure broadcast campaigns by dividing responses by contacts. This article contains Frequently Ask Questions about Broadcast.

Frequently Ask Questions: Broadcast

Using your HubSpot account with Aloware Dialer is easy. This article answers the Frequently Asked Questions about Hubspot with Aloware.

Frequently Asked Questions: Hubspot with Aloware

You can queue an unlimited number of contacts in the power dialer. This article answers Frequently Asked Questions about the Power Dialer.

Frequently Asked Questions: Power Dialer

Aloware will mark unanswered calls as Missed or Abandoned. This article answers Frequently Asked Questions about Calls.

Frequently Asked Questions: Calls

Stop the FTC or major carriers from blocking your calls with STIR/SHAKEN. This article contains Frequently Asked Questions about Caller ID.

Frequently Asked Questions: Caller ID (CNAM)

SMS is a messaging system that lets you send messages from your phone. This article answers frequently asked questions about Aloware SMS.

Frequently Asked Questions: SMS/MMS (Business SMS Messaging)

Frequently Asked Questions

It is possible to break HubSpot, Zoho, PipeDrive, HelpScout, or Facebook integrations. This article provides tips for integration failures.

Troubleshoot: When an Integration Fails to Connect

There are times when HubSpot does not start a call with Aloware. This article shows how to troubleshoot Aloware Call not working on HubSpot.

Troubleshoot: Why is Aloware Call not Working on my HubSpot?

When your HubSpot workflow fails, it sends a message. This article shows you how to Troubleshoot when HubSpot Workflow is Not Working.

Troubleshoot: Why is my HubSpot Workflow Not Working?

You may have fewer contacts than expected due to your visibility settings. This article is about troubleshooting limited contact numbers.

Troubleshoot: Why am I seeing limited Contacts in Aloware Talk?

Third-party cookies disable HubSpot data for contacts. This article explains how to fix the Aloware contact page not displaying.

Troubleshoot: Aloware doesn't display HubSpot Contact Page

Send SMS and MMS by checking HubSpot and Aloware. This article will fix Aloware SMS Messenger not working in HubSpot.

Troubleshoot: Aloware SMS Messenger not working in HubSpot

Anti-Malware Software may prevent you from authenticating with Aloware. This article shows you how to troubleshoot Authentication Issues.

Aloware Authentication Issues

Troubleshoot: Why are some transcriptions missing?

Users should be able to update contacts after a call with Aloware's CRM. This article shows how to fix CRM closing after finishing a  call.

Why is my CRM closing after a call finishes in Power Dialer?

Differences between Aloware and Pipedrive are possible. In this article, administrators learn how to fix Aloware-Pipedrive discrepancies.

Troubleshooting Contact Information Discrepancies in Pipedrive and Aloware Syncing For Admins

Unable to access the microphone likely means a denied permission. This article is about troubleshooting Microphone errors 31201 or 31208.

Troubleshoot Audio Issues (Microphone error 31201 or 31208)

Fix Aloware updates, installations, and connectivity issues. This article is about Basic Aloware Troubleshooting.

Basic Aloware Troubleshooting if Aloware is not Working

Errors can prevent users from making outbound calls. This article shows you how to Troubleshooting Outbound Call Errors.

Troubleshooting Outbound Call Errors

Troubleshooting HubSpot Discrepancy

Visualize what Aloware sees in the backend using Aloware's built-in tools. This article shows you how to troubleshoot Ring Patterns.

Troubleshooting Ring Patterns

There are sometimes no direct calls or ring groups for customers. This article shows you how to troubleshoot a Dialer that isn't ringing.