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Workspace for Admins
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Mapping Ring Groups for Inbound Calls in Aloware
A Comparison of Round Robin and Longest Available Ring Group Settings
Managing User Availability for Inbound Calls in Aloware
Transferring Phone Numbers to Lines
Assigning Extension Numbers for Inbound Calls in Aloware
Greet and Record Line Settings for Inbound Calls in Aloware Admin
Routing and IVR in Line Settings for Inbound Calls in Aloware Admin
Enabling Voicemail and Smart Queue for Inbound Calls in Aloware Admin
Managing User Availability for Inbound Calls in Aloware
Managing Call Queues for Ring Groups in Aloware Admin
Configuring IVR System for Inbound Calls in Aloware Admin
Handling Missed Calls in Routing and IVRs for Inbound Calls in Aloware Admin
Adding Working Hours and Missed Call Options for Inbound Calls in Aloware Admin
Geo-Routing of Inbound Calls to Users in Aloware Admin
Managing Multiple Lines for Inbound Calls in Aloware Admin
Managing Multiple Call Parks and Call Switching in Desktop App for Inbound Calls in Aloware
Notification Settings for Inbound Calls in Aloware Admin
Bulk Importing Ring Groups in Aloware Admin
Setting User's Personal Line
Inbound Call Settings
Usage Dashboard
Scripts in Account Menu
Shortened URLs
Account Settings
Exports in Account Menu
Calling Settings in Account Menu
Lead Sources in Accounts Menu
Contact Settings in Account Menu
Assigning Lead Source to Contact
Reporting Settings in Account Menu
Managing Business Hours
Power Dialer Settings in Account Menu
Customizable Custom Fields
General Settings in Account Menu
Custom Contact Fields
Setting up Aloware Custom Contact Fields
Contact Call Count Range Filter
Account Menu
uPro & xPro Features
Enabling Sending Long SMS in Accounts
A Step-by-Step Guide to Starting with A2P 10DLC Registration
Understanding A2P 10DLC Compliance: A Comprehensive Guide
Essential A2P 10DLC Compliance Requirements for Businesses
Understanding A2P 10DLC SMS Campaign Registry and Use Cases
Understanding A2P 10DLC Fees: Brand Registration and Campaign Costs
Understanding STIR/SHAKEN: Enhancing Caller ID Trust and Reducing Robocalls
Changing Contact Status to TCPA Approved in Aloware
Toll-Free Number Registry: Use Cases
Prevent Messaging to Non-TCPA Approved Contacts in Aloware
Understanding the DNC (Do-Not-Call) List
Call Filtration 101: 'Spam Likely', Call Blocking, and the FCC