# Aloware Support Center > Advice and help from the Aloware Team ## Aloware desktop app - [Aloware Desktop App](https://support.aloware.com/en/articles/9242663-aloware-desktop-app.md) - [Updating your Aloware Talk Desktop App](https://support.aloware.com/en/articles/9037380-updating-your-aloware-talk-desktop-app.md): Update Aloware App for better features & security. Need internet on Windows/MacOS: launch, check update, restart after install. - [Enabling Desktop Notifications on Mac](https://support.aloware.com/en/articles/9037382-enabling-desktop-notifications-on-mac.md): Enable Aloware notifications on Mac in Chrome: Open System Settings for Chrome alerts, then add Aloware in browser settings. ## Aloware Talk 2 business phone - [How to set up and log in to Aloware Talk 2](https://support.aloware.com/en/articles/9020095-how-to-set-up-and-log-in-to-aloware-talk-2.md): Streamline communication with Aloware's Talk 2 - Business Phone app. Log in, enable notifications, access microphone for calls. Upgrade now! - [Navigating your inbox, contacts and dialer in Aloware Talk 2 app](https://support.aloware.com/en/articles/9020083-navigating-your-inbox-contacts-and-dialer-in-aloware-talk-2-app.md): Easily navigate inbox, contacts, and phone in the Aloware Talk 2 app to manage messages, leads, and calls seamlessly on mobile or desktop. - [Aloware Talk 2 contacts menu](https://support.aloware.com/en/articles/9020090-aloware-talk-2-contacts-menu.md): Manage contacts in Aloware Talk 2 using filters like Pinned, My Contacts, Unassigned, and New Leads to organize conversations and prioritize follow-ups. - [Using the phone menu in Aloware Talk 2](https://support.aloware.com/en/articles/9020099-using-the-phone-menu-in-aloware-talk-2.md): Learn how to place calls, receive calls, and send SMS in Aloware Talk 2, including call controls like mute, transfer, notes, and voicemail drop. ## Communications in Aloware Talk - [Understanding communication logs in Aloware](https://support.aloware.com/en/articles/10523215-understanding-communication-logs-in-aloware.md): Explore how Aloware Communication Logs track calls, texts, and emails, support follow-ups, offer advanced filtering, and enhance team efficiency ## FAQ and troubleshooting tips - [Troubleshooting: Voice agent starts in the wrong language](https://support.aloware.com/en/articles/14540177-troubleshooting-voice-agent-starts-in-the-wrong-language.md): Learn how to configure your AloAi Voice Agent to speak in the correct language by aligning the language setting, greeting message, and AI model for consistent call behavior. ## Aloware setup: Recommendations and Requirements - [Aloware system requirements](https://support.aloware.com/en/articles/9037375-aloware-system-requirements.md): Aloware system requirements for smooth calling: recommended internet speed, supported devices, browsers, and audio setup for reliable performance. - [How to prevent Windows Defender from blocking Aloware](https://support.aloware.com/en/articles/9571768-how-to-prevent-windows-defender-from-blocking-aloware.md): Learn how to disable Windows Defender Firewall and allow Aloware through Windows security settings to prevent app blocking. - [Fix slow apps, lag, and high CPU usage while using Aloware](https://support.aloware.com/en/articles/9571910-fix-slow-apps-lag-and-high-cpu-usage-while-using-aloware.md): Improve Aloware performance by reducing CPU load, freeing storage space, updating your OS, and monitoring system resources. - [Steps to Fix Desktop App Issues](https://support.aloware.com/en/articles/9037877-steps-to-fix-desktop-app-issues.md) - [Aloware network requirements and connectivity troubleshooting guide](https://support.aloware.com/en/articles/9037963-aloware-network-requirements-and-connectivity-troubleshooting-guide.md): Learn how to test your network, meet bandwidth requirements, and troubleshoot connectivity issues for smooth and reliable Aloware performance. - [Enabling Aloware notifications on Google Chrome \(Windows 10 and 11\)](https://support.aloware.com/en/articles/9037378-enabling-aloware-notifications-on-google-chrome-windows-10-and-11.md): Enable Google Chrome and desktop notifications for Aloware on Windows. Configure Chrome and system settings to receive alerts and sounds. - [Aloware won't load or connect: Status check and cookie fixes](https://support.aloware.com/en/articles/9037859-aloware-won-t-load-or-connect-status-check-and-cookie-fixes.md): Aloware not loading or connecting? Check status.aloware.com and enable third-party cookies in Chrome for Aloware domains to fix it. - [Troubleshooting guide for Aloware users](https://support.aloware.com/en/articles/9805495-troubleshooting-guide-for-aloware-users.md) - [How to configure Firewall, Ports, and Antivirus for Aloware](https://support.aloware.com/en/articles/9787052-how-to-configure-firewall-ports-and-antivirus-for-aloware.md): Configure firewall, antivirus, and router settings for Aloware open required TCP/UDP ports, allow domains/IPs, and optimize VoIP performance ## What's the latest? - [Understanding Chrome's autoplay policy updates and their impact on Aloware](https://support.aloware.com/en/articles/9037399-understanding-chrome-s-autoplay-policy-updates-and-their-impact-on-aloware.md): Learn how Chrome’s autoplay policy affects Aloware call notifications and how to enable sound permissions to ensure calls ring smoothly. - [Using Aloware's SMS segment calculator](https://support.aloware.com/en/articles/9857643-using-aloware-s-sms-segment-calculator.md): Use Aloware's SMS segment calculator to see segment count, encoding, and cost before you send, so you can trim messages and cut costs. - [Using Twilio with Aloware: Understanding the benefits and challenges](https://support.aloware.com/en/articles/9773071-using-twilio-with-aloware-understanding-the-benefits-and-challenges.md): Learn when to connect your own Twilio account to Aloware, how it impacts billing and compliance, and when SnapPort is the better option. - [Prevent call spam mislabeling with NumberGuard: What you need to know](https://support.aloware.com/en/articles/10026585-prevent-call-spam-mislabeling-with-numberguard-what-you-need-to-know.md): NumberGuard helps protect your phone numbers from spam labels with carrier checks, testing, and caller ID remediation to keep your calls reachable. - [Texas Senate Bill 140 \(SB 140\) and what it means for your outreach](https://support.aloware.com/en/articles/12150173-texas-senate-bill-140-sb-140-and-what-it-means-for-your-outreach.md): Learn how Texas SB 140 expands telemarketing laws to cover marketing texts, with new rules on registration, quiet hours, and compliance.