Why use Aloware's Zapier Integration?
Zapier works as a bridge for users who use apps that have no direct integration from Aloware but are available to integrate with Zapier.
Integration with Zapier and Aloware is a great way to create and update contacts. It happens as an external system that triggers an action to take place.
Automate Action Inside Aloware - If an event happens outside Aloware, you can automate:
Update or create an Aloware contact.
Send an SMS to an Aloware contact.
Example: A contact visits your site, becomes interested in your service, and submits their info on your web form. Use Aloware's Zapier integration to automatically create a contact in Aloware from the webform submission.
Automate Action Outside Aloware - If an event happens inside Aloware (see webhook events), you can automate:
External Zapier app actions
Example: An agent creates a new contact in Aloware. Automatically enroll this contact into a MailChimp Marketing campaign.
Zapier Triggers and Actions
Zap automates tasks between Aloware and your chosen business app. It consists of
Trigger - this is an event to start a Zap and determines when a contact qualifies to enter a given workflow.
Contact Triggers
Contact Created - triggers when a new contact is created in Aloware.
Contact Updated - triggers when a contact is updated in Aloware.
Contact Disposed - triggers when contact is disposed of in Aloware (e.g., an SMS is sent).
Call Disposed - triggers when a call disposition status is changed in Aloware.
Action - these are functions that will execute on the qualified contact.
Update/ Create Contact (Old) - creates or updates a contact of an Aloware account.
Send SMS (Old) - Sends an SMS using an Aloware account.
Enroll Contact to Sequence - Enroll a contact to a sequence in an Aloware account.
Send RVM - Sends an RVM with an Aloware account.
Number Lookup - Search for the number's information with an Aloware account.
Establish Two-Legged Call - Establish a two-legged call with an Aloware account.
Aloware and Zapier Integration-Supported Fields
Below is a description of the fields supported by Aloware-Zapier integration:
[campaign_id] - [required] Aloware campaign ID (from the campaign’s page) that this lead needs to be attached to.
[phone_number] - [required] The lead’s phone number, in any format +1 818-740-5020, +1 818-740-5020, +1 818-740-5020, etc.).
[company name] - [optional] Contact's company affiliated to.
[name] [first_name] [last_name] - [optional] Contact identifiers.
[lead source] - [optional] A custom source field to segment the contacts later.
[source] - [optional] A custom source field to segment the contacts later.
[email] - [optional] Contact identifier for CRM integrations.
[date_of_birth] - [optional] Contact’s birthday, in US format (12/05/1975 or 12-05-1975) for birthday campaigns.
[timezone] - [optional] Contact’s timezone for scheduling purposes.
[city], [state], [zip code], [country] - Contact’s geographical location for segmentation, optional. If blank, these values will be determined from the phone number.
[address] - [optional] Contact's location.
[website] - [optional] A custom field for the contact's business website.
[notes] - Customer details on the Notes section of Aloware contacts. Use this field to capture your contact’s consent to electronic communications.