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Understanding and fixing common dialer errors in Aloware
Understanding and fixing common dialer errors in Aloware
Laarni D avatar
Written by Laarni D
Updated this week

When using Aloware, it's important to be aware of the common dialer errors that can occur and know how to troubleshoot them effectively.

In this article, we will present a list of common dialer errors encountered in Aloware, arranged chronologically, along with their respective solutions. By familiarizing yourself with these errors and their resolutions, you'll be better equipped to address any issues that may arise during your Aloware usage.

Common dialer errors in Aloware

Error code

Description

Solution

Error 21611

Exceeded message queue limit for a specific number.

Slow down the message sending rate or opt for a messaging service to better handle the volume.

Error 21612

Invalid destination phone number.

Double-check the phone number for accuracy. Even small typos can cause delivery failures.

Error 21614

The contact phone number is not a valid mobile number.

Ensure you're using a valid mobile number for your contact. Landlines and incorrect number formats can trigger this error.

Error 31000

General communication framework issue.

Contact Aloware support for assistance in diagnosing and resolving this issue.

Error 31003 or 53405

Call connection timed out.

Contact support to investigate any network or server-related issues that may be causing timeouts.

Error 31005

Network connectivity or hostname resolution problem.

Check your internet connection and network settings to ensure that everything is functioning properly.

Error 1002

The caller hung up too quickly.

If this issue persists, reach out to support for further investigation.

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