When using Aloware, it's important to be aware of the common dialer errors that can occur and know how to troubleshoot them effectively.
In this article, we will present a list of common dialer errors encountered in Aloware, arranged chronologically, along with their respective solutions. By familiarizing yourself with these errors and their resolutions, you'll be better equipped to address any issues that may arise during your Aloware usage.
Common dialer errors in Aloware
Error code | Description | Solution |
Error 21611 | Exceeded message queue limit for a specific number. | Slow down the message sending rate or opt for a messaging service to better handle the volume. |
Error 21612 | Invalid destination phone number. | Double-check the phone number for accuracy. Even small typos can cause delivery failures. |
Error 21614 | The contact phone number is not a valid mobile number. | Ensure you're using a valid mobile number for your contact. Landlines and incorrect number formats can trigger this error. |
Error 31000 | General communication framework issue. | Contact Aloware support for assistance in diagnosing and resolving this issue. |
Error 31003 or 53405 | Call connection timed out. | Contact support to investigate any network or server-related issues that may be causing timeouts. |
Error 31005 | Network connectivity or hostname resolution problem. | Check your internet connection and network settings to ensure that everything is functioning properly. |
Error 1002 | The caller hung up too quickly. | If this issue persists, reach out to support for further investigation. |